Manuel Alcaraz

CompSciEng | exAirForce | exIBM exOracle | Waiting for heaven, flying over the cloud | Proud family co-leader :-P (Opinions are my own)

[Manuel Alcaraz @alcarazmanuel]

@Empantallados_ Muy buen detalle, @orange_es, con iniciativa #porunusoLovedelatecnología.

[Empantallados.com @Empantallados_]

¡Orange, en su último spot #porunusoLovedelatecnología, cita nuestro estudio sobre "El impacto de las pantallas en la vida familiar"! ¡Gracias! Si aún no lo conoces, puedes descargarlo en nuestra web de forma gratuita: https://t.co/8p9hvZZHy8

[Lifehacker @lifehacker]

Don't pump gas on Fridays https://t.co/w9n67IkCLi

[@aecarretera @aecarretera]

Ejemplo de buenas prácticas:
Cómo Noruega ha reinventado su turismo gracias a las antiguas carreteras https://t.co/7RS4muuzhP vía @el_pais

[Zuora @Zuora]

„Das Ende des Besitzes“: In 10 Jahren wird niemand mehr Autos oder iPhones kaufen, sagt der Chef eines Milliardenunternehmens https://t.co/uJ7POMYHnM via @BIDeutschland #SubscriptionEconomy

[Strikedeck, a Medallia company @strikedeck]

Here's an article on SaaS Pricing Model, Check this out!
#CustomerExperience #CustomerSuccess #CustomerEngagement

https://t.co/QteKqAa6mU

[Manuel Alcaraz @alcarazmanuel]

Before CUSTOMER great experience, comes the EMPLOYEE experience... and before that, the onboarding process, making the corporte culture a competitive advantage!

[Avature @Avature]

It’s been proven over and over: happy employees are more productive employees – and a well-structured onboarding process is the place to start. Read our new infographic: https://t.co/vWKFdnPvcV #HRSummitAU #PS19

[Empantallados.com @Empantallados_]

¡Traemos una selección de juegos de mesa más divertidos y adictivos que Fortnite para jugar en familia! Os van a gustar tanto que vais a olvidar las pantallas (aunque sea un rato): https://t.co/Yjm8ZYUiTT

[Manuel Alcaraz @alcarazmanuel]

@tientzuo En español. Fantástico!

[Manuel Alcaraz @alcarazmanuel]

Hmmm.... Interesting food for thought! https://t.co/AK1BP1m5sU

[Manuel Alcaraz @alcarazmanuel]

Seems to be at EMEA level... or global... https://t.co/8rmvJwDrVl

[Manuel Alcaraz @alcarazmanuel]

@PeterCaryotis Hi Peter! Still hiring professionals for customer success in Madrid? Thanks!

[Manuel Alcaraz @alcarazmanuel]

Customer Success teams, process and tools are key to the new pricing and revenue model. https://t.co/8YIkDXqqQg

[Manuel Alcaraz @alcarazmanuel]

Thank you @byrawpixel for sharing this awesome photo on @PexelsPhotos for free! 🎁 https://t.co/UXF0VgL2uP

[Inaki Berenguer @inakib]

We just celebrated our 3rd year anniversary as a company and this is quite the present. Oh and by the way, we are hiring!
- "@CoverWallet is proud to be named today a @CNBC #Upstart100 and recognized as one of the most promising startups in the world!"🚀

[Aceites Oliva España @AceitesOlivaES]

¡Disfruta de un delicioso y saludable desayuno cargado de nutrientes y energía para afrontar el día! #DesayunoEspañol

[Steve Hare @SteveHare]

Great chat w/ Tyler Sloat. The key KPI for all #SaaS companies is ARR (annualised recurring rev). Building an ongoing relationship with the customer and uniting your colleagues by aligning around one common purpose goes a long way to achieving that. #SubscribedInstitute @Zuora

[Manuel Alcaraz @alcarazmanuel]

#CustomerSuccess. Yeah!

[Zuora @Zuora]

“In the early days of @salesforce , we would have huge debates over whether to pursue growth or customer success. And the same debate 3 months later, because we were growing so fast. And the answer was always the same. Customer success.” @tientzuo #subscribed #CustomerSuccess

[Zuora @Zuora]

Customers are making more changes per subscription. If you’re an established biz w/an existing customer base, you’ll grow fastest if you can respond to their needs. 1 change per subscription = 3x growth and 25% churn reduction!! per Zuora data scientist @carl24k #Subscribed

[José Martín Aguado @JMartinAguado]

Nuestras 5 misiones como padres y educadores, vía @iWomanish
1️⃣ Dar ejemplo
2️⃣ Poner normas
3️⃣ Inculcar hábitos
4️⃣ Abrir espacios de diálogos
5️⃣ Fomentar el aprendizaje