HOT TAKE: Your #AI efficiency gains in project delivery may be quietly defunding your #leadership pipeline.
Here's what the data says — and what the organizations getting it right are doing differently 👇
#CX#ProjectManagement#FutureOfWork
HOT TAKE: Your #AI efficiency gains in project delivery may be quietly defunding your #leadership pipeline.
Here's what the data says — and what the organizations getting it right are doing differently 👇
#CX#ProjectManagement#FutureOfWork
Can I get something back @AskPlayStation ? Some type of acknowledgement that you are at least looking into the question? 4 hours and counting with nothing? Not a great #custserv experience for paying customers…
@AskPlayStation I was playing @helldivers2 on the family console w/shared PSN+ w/my login profile last night. This morning the game is locked. I have new PSN+ on same ps5 & same login. If I buy again using my same PSN on new +account do I keep my progress & in-game purchases?
@AskPlayStation I was playing @helldivers2 on the family console w/shared PSN+ w/my login profile last night. This morning the game is locked. I have new PSN+ on same ps5 & same login. If I buy again using my same PSN on new +account do I keep my progress & in-game purchases?
@AskPlayStation before I buy ANOTHER @helldivers2 on the same @PlayStation will I get to keep my progress using the same PSN account? I was sharing my daughter’s family account and had to get my own subscription and now the game I have over 1100 hours in is locked. 😠
The Leader’s challenge: meeting your team where they want to be and how they want to be while still being the leader…
The Bruce Lee Theory: Balancing Service and Extreme Ownership https://t.co/e3s4guSUB1 via @YouTube#LeadershipDevelopment#cctr#Management#custserv
My team is who I work for. They inspire me to be better and more consistent so here’s the 1st article in my newsletter on #linkedin https://t.co/aEd7CaIPz2 #servantleadership#custserv#cx#cctr
@milguy23 It’s possible. #coffee is very personal in every way, from the grower to the wholesaler to the roaster to the brewer and finally the consumer. #custserv has to be priority at every level. If 1 link breaks the cup is ruined.
A9 #custserv
Ethically, companies have to embrace being stewards of the data & all that means. We have to protect our customer data as a priority. Applying data science to said data to truly understand customers is next. That’s not boxing them in, it’s helping via understanding
Q9 | #custserv
With the growing emphasis on data-driven decision-making, how have companies leveraged customer data to improve service quality, and what ethical considerations have emerged in this context?