Alison Butler

Senior School PA and Music Administrator, mum of two, Colts hockey volunteer and welfare officer

[Alison Butler @alibutler]

@DeputyGrocott @jogibbons_jo I used to work in the prep school in the village where he used to live!

[Alison Butler @alibutler]

@nationalrailenq @GWRHelp @SW_Help Thank you! That is reassuring.

[Alison Butler @alibutler]

@BBCBreakfast Will European airlines start opening their check in desks an hour earlier then? No point turning up 3 hours early when you can’t check in your luggage until 2 hours before the flight.

[Alison Butler @alibutler]

@hselftax @scriptwren My daughter is currently on the Illustration course at Portsmouth. Small cohorts in each year which she is happy with as she gets overwhelmed with big groups at times. She is loving the course and gets on very well with the lecturers

[Alison Butler @alibutler]

@calummMcfaden Sent me a link to download LemFi app and then told me to put in the password that they provided! This rang alarm bells. Apparently, they wanted to provide me compensation for the problem I had had! Told them that I didn't think that they were EE and wasn't going to continue

[Alison Butler @alibutler]

⁦@EE⁩ I have just nearly been scammed by this site. they have picked up on my issue and asked me to DM. They then tried to get me to download a payment app and provided me with a password. Realised it was wrong, questioned them and hung up. They need blocking!

[Alison Butler @alibutler]

@HelpLine036_ I just want to speak to a real person at EE - how difficult it that?

[Alison Butler @alibutler]

@EE how do I talk to a human? Want to set up a plan on PAYG but website doesn't work when adding a card. Ring 150 and there is no option to buy a plan with rolling DD. So frustrating, this should be easy!

[Alison Butler @alibutler]

@HelpLine036_ I have just had a phone call from someone wanting to help with this issue. He wanted me to download the LemFi app for compensation. When I questioned this he backed away and hung up. I cannot believe this is genuine.

[Alison Butler @alibutler]

@EE I have done this and there is no way to get through to an agent! Lots of choices, but no option to speak to someone

[Alison Butler @alibutler]

@BrittanyFerries please can you explain why it is going to cost me 50% of what I have already paid for 3 people for a return journey in July to add an one extra person. We are not even booking an extra cabin!

[Alison Butler @alibutler]

@iamstreety @taskmaster Yes, we are stuck too!

[Alison Butler @alibutler]

@TheSnowDreamer Had a Facebook memory today about this day 15 years ago about having to get my car recovered because it froze up after getting stuck in the snow on the hill and then being stuck out in the snow in Suffolk in temps which reached around -10c.

[Alison Butler @alibutler]

@RoyalMail sent a parcel last week (signed for, 1st class) tracking number does not register on your website. Why would this be the case?

[Alison Butler @alibutler]

@ohhanxiety Hilda

[Alison Butler @alibutler]

@BrittanyFerries Trying to book journeys for July next year but am unable to create an account. Keep getting error message (see photo). Have tried different platforms. Worried that I won’t get options which I want because of this

[Alison Butler @alibutler]

@CTAUK1 Can anyone recommend where I can source some replacement seats for a Citroen Relay minibus.

[Alison Butler @alibutler]

@GWRHelp Please can you help with how to reclaim taxi expenses. Online it says to contact Customer Services, but I am not sure then which section to message through as it is now very clear. Thank you