Alison Clayton

[Alison Clayton @alijbax1]

@Tesco Can you tell me if your pharmacy will do a dosette box for customers that qualify under the UK Equality Act? There is some conflicting information online 🤷‍♀️

[Alison Clayton @alijbax1]

⁦@stagecoachgroup⁩ Do you remember this? PLEASE take SN64 OKS off the Shortstown routes. We’ve asked before and it’s out again today. You have no idea how much distress this causes.
Jonathan Debnam named as Shortstown bus collision victim - BBC News https://t.co/xwatBzM8jC

[Alison Clayton @alijbax1]

@EveryoneActive Can you tell me what provisions are in place for partially sighted members pls. My MIL cannot use your app and every week we have a drama because she can’t get spaces on the classes! Surely there must be an alternative for people that are visually impaired?

[Alison Clayton @alijbax1]

@virginmedia Starting point would be not adding charges for equipment not returned that are completely disproportionate to the cost of the equipment! As it goes the equipment was returned but you’ve debited me an additional £90 which I imagine you won’t now return until next month.

[Alison Clayton @alijbax1]

@virginmedia Why is it so difficult to speak to a person? Your WhatsApp doesn’t work but your bot insists I use WhatsApp. Why do you make things so hard for your customers?

[Alison Clayton @alijbax1]

@nextofficial Saw an item in store and trying to find it online. Can you tell me which code to search for in the app? 👖

[Alison Clayton @alijbax1]

@TickerInsurance Can you clarify for me why you can’t tell me what the refund would be if I cancel my policy unless I actually cancel? Surely a customer should be able to get this information?

[Alison Clayton @alijbax1]

@virginmedia How can I speak to someone about my renewal? I’ve been waiting for a response on WhatsApp for hours. Should it take 5 hours for someone to reply?

[Alison Clayton @alijbax1]

@Butlins You’ve cancelled our bootleg ball event, haven’t processed the refund from 3 weeks ago and have been on hold for 25 mins waiting to speak to someone… I’ve got to say, I’m not too impressed! Is there an issue with the customer service lines?

[Alison Clayton @alijbax1]

@OctopusEnergy I opted in to yesterday saving session but see nothing on my app to say you’re calculating my points. Has something not worked? How can I check?

[Alison Clayton @alijbax1]

@HiveHomeUK Please help! Have spent hours rebooting, repairing receivers, hubs, thermostats. Take batteries out, put batteries in, wait 7 mins etc. What does this symbol mean please?

[Alison Clayton @alijbax1]

@marksandspencer Can you tell me if you have a price guarantee policy? Can’t find anything in T&Cs and don’t want to risk spending £1000’s on furniture and risk you discounting for Black Friday!

[Alison Clayton @alijbax1]

@KFC_UKI_Help I ordered £60 of food at the self serve machine in Baldock yesterday. Take away for 6 people. Imagine how disappointing it was, especially for person 6, that only 5 meals in the bag. So by my calculations you owe me £9.49 for a missing meal & some compensation…

[Alison Clayton @alijbax1]

@DartCharge Is your system down?! #bluewheelofdeath

[Alison Clayton @alijbax1]

@jet2tweets LS1343 BHX to AYT. Email and text to say delayed until tomorrow but flight checkers and Jet2 web say as scheduled with terminal change in AYT. Please confirm.

[Alison Clayton @alijbax1]

@IKEAUK Can you tell me if the Kullen 6 drawer unit in brown-black has been discontinued or if its just out of stock everywhere? And if its OOS, can you tell me when you are expecting it will be back in please?
Also, do the black-brown units for different ranges colour match?

[Alison Clayton @alijbax1]

@O2 Can you tell me where to go with a complaint around mis selling please?

[Alison Clayton @alijbax1]

@PurdyFigg Err… do I get a reward for spotting the deliberate mistake in your instructions? 🤣

[Alison Clayton @alijbax1]

@chichiclothing Waiting for refund for over 30 days - seems fairly common for your company! ALL of your recent reviews are about refunds and poor cust service. Sort it out! You don’t get over 30 days to refund in the uk. It’s not ok, esp in this climate @MartinSLewis

[Alison Clayton @alijbax1]

@EtonburyPE @EtonburyAcademy @ETAJuniors Well done 🌟 Sam 🌟