@SamsungIndia No response from your team for refund or replacement of Samsung premium invertor washing machine having manufacturing defect as told by two samsung engineers
Samsung is not longer trustworthy and don't have quality control on its products
@SamsungIndia
Ur engineer fraudulently fills the feedback form by taking photo from sms received in customer phone saying he needs the engineer visit ref number and later with the link he fills his own feedback and closes the complaint whereas complaint not solved
Ref 4368529855
@SamsungIndia This is the response from ur cs manager
We came to know about this frequent problem/manufacturing defect in Samsung premium invertor N series washing machine via two engineers of Samsung....we want replacement or refund of product
@SamsungIndia kindly look into we want replacement or refund....ur cs manager rahul bhati has responded the email saying cannot do anything....the machine is still under warranty and ur own two engineers have told about this frequent defect in product...so kindly let us know ur
@SamsungIndia ...we are using samsung premium products like z fold...note...fridge...microwave...tv...etc and now with such defective washing machine we started loosing trust on Samsung products
@SamsungIndia Two samsung engineers mentioned the same that samsung N series premium invertor washing machine has suspension spring rod problem every 1 to 1.5 year....so why should we accept this product who has frequent problem
@SamsungIndia The relevant department is trying to convince us to use the machine and if any problem they will look into but what about after warranty....we came to know about this manufacturing issue from your own samsung engineers and two of them mentioned the same
@SamsungIndia Conclusion is samsung doesn't have any rigorous quality checks and they sell defective washing machine worth nearly 25K which needs repair every year as stated by 2 Samsung service engineers
We have lost trust on Samsung products henceforth
#Samsungnolongertrustworthy
@SamsungIndia second engineer also has mentioned same....samsung N series machine has frequent suspension spring rod problem....why does Samsung manufacture such defective machine...we escalated this complain via email but response is that customer needs to bear the cost after
@SamsungIndia Same engineer comes again and repairs the spring suspension also mentions that this model in samsung gives same problem every 1 to 1.5 year, so why does Samsung manufacture such poor quality machines ?
Also new problem arised after he left, upon wifi diag. check compressor faulty
@mybmcWardE@mybmc Kindly update us what necessary action is taken yet for the dangerous condition building which can collapse anytime and cause harm to human life, we are awaiting response since Jan 26 2022
@mybmc@mybmcwarde Dangerous condition of memni building, nagpada, Dimtimkar Road...no action taken by officials...if any mishab happens who will be responsible? Who will be responsible if any lives goes off?
@mybmcWardE@mybmc Thank you for the prompt response @mybmcWardE@mybmc@AUThackeray
Please take necessary step...beside this dangerous building thr is an entrance to 33 floor tower...and looking at its condition it can collapse anytime...please help and save innocent lives before any mishab hap