Allyson Boudousquie☁️

Strategist, ❤️🐶, bad puns & all things CX, contact center @awscloud / opinions are mine and only mine

[NASA's Johnson Space Center @NASAJohnson]

Wheels down on a mission generations waited for. 🛬

After completing their historic journey around the Moon on Friday, April 10 at 8:07pm ET, the @NASAArtemis II crew returned to Ellington Field, marking the final milestone of their mission. Teams across @NASA came together for this moment, supporting the crew as they transitioned from recovery operations to post‑flight evaluations and debriefs.

Their arrival closed out the first crewed Artemis mission and brought home the astronauts who helped pave the way for future lunar exploration. From launch to splashdown to the final touchdown in Houston, Artemis II represents a major step toward establishing a long‑term human presence on and around the Moon.

[Brian Solis @briansolis]

IKEA deployed an AI chatbot named Billy to handle level-one customer service inquiries. It reportedly resolved around 57% of those engagements without human escalation.

Most companies would have celebrated the labor savings and stopped there. Cost takeout right?

But the more interesting move was to study the 43% of cases Billy could not resolve. Those unresolved inquiries pointed to customer demand for interior design help.

IKEA responded by spinning up a design consultancy, reskilling customer service employees powered by AI, and creating a new revenue stream that generated roughly €1 billion in new revenue in its 1st year.

Automation + Augmentation = Exponential Growth 💪🦾📈

Story here: https://t.co/AhWeIZCTcw

[Rachel Charlton-Dailey @RachelCDailey_]

Regret to announce that we’ve reached Wrong Coat season. Every coat you wear from now til mid April will be The Wrong Coat for the weather

[CCP IS ASSHOE @CCPISASSH0E]

This should be eligible for an Oscar. Definitely better than Emilia Perez…

[Allyson Boudousquie☁️ @allyboud1]

Wow! So impressive!

[Allyson Boudousquie☁️ @allyboud1]

It’s giving weekend…
https://t.co/L9wOMIg7g4

[Allyson Boudousquie☁️ @allyboud1]

Sunday Fun Day! 🐶🎈👏

[Brian Solis @briansolis]

.@Gartner_inc's 2024 Emerging Tech Impact Radar....

Today:
Productivity Revolution
- GenAI
- GenAI Virtual Assistants

Critical Enablers
- Knowledge Graphs

Horizon 1:
Smart World
- Multimodel UI
- Digital Twins

Critical Enablers
- Hyperscale Edge Computing
- AI chips
- Blockchain

Privacy and transparency
- Responsible AI
- Human-Centered AI

Productivity Revolution
- AI Generated Synthetic Data
- Autonomous UAVs

Horizon 2:
Smart World
- Smart Spaces

Critical Enablers
- Neuromorphic Computing
- Tokenization
- Private 5G

Privacy and transparency
- Behavioral Analytics
- Decentralized Identity
- Privacy Enhancing Tech

Productivity Revolution
- Self-Supervised Learning
- Vision Transformers for Computer Vision

Horizon 3:
Smart World
- Spatial computing
- AI Avatars

Critical Enablers
- Quantum Processor
- Web3
- Scalable Vector Database

[Vala Afshar @ValaAfshar]

Nvidia CEO: people with really high expectations have very low resilience.

Success in life requires a high degree of resilience, grit, hard work and optimism.

[Mindset Machine  @mindsetmachine]

Self-doubt kills more dreams than failure ever will.

[Allyson Boudousquie☁️ @allyboud1]

Weekend vibes…

https://t.co/MJJDlJSVBH

[David Nola @DavidMora]

“Spring is far more than just a changing of seasons; it's a rebirth of the spirit.” - Toni Sorenson 🌞💐🌳

[Allyson Boudousquie☁️ @allyboud1]

Friday vibes Buster!🐶❤️

https://t.co/WKuBwQtKym

[Heer Shingala ✍️👩‍🍳🤹‍♀️ @noheeriye]

This PMM from Spain got laid off so she made this video to stand out in the job market and I loveeee itttt. It's broken LinkedIn!

[Alex Cohen @anothercohen]

I was fired from Wendy's today. I was our VP of Innovation who came up with the idea of surge pricing for our menus.

Wendy's poached me from BMW where I had a successful career leading the team that rolled out subscriptions for customers to use their heated seats.

After the Elizabeth Warren tweet today, Wendy's leadership fired me immediately. They gave me 3 months of severance in the form of a gift card that can only be used for Frosty's.

Going to take some time to reset before jumping into the next disruptive role.

Onwards!

[Harvard Business Review @HarvardBiz]

A study of thousands of 360-degree assessments shows that women are perceived every bit as effective as men — and higher on most leadership skills. So why are so few women holding top positions? https://t.co/VNH4sdKmim

[David Nola @DavidMora]

Only 4 weeks (28 days) until Mardi Gras! 💜🎭💛👑💚 #CarnivalCountdown

#MardiGras #NewOrleans

[Bookism @1Bookism]

Five Ways To Lead

[George from 🕹prodmgmt.world @nurijanian]

Tips for Amazon Writers

(source: https://t.co/yxSFs9xOHP)