@MHMMediaGroup#mhminvincibles
Question for Martin Keown:
What’s the most extravagant thing you bought (not including property) from your time playing at Arsenal?
From Amanda
@TUIUK DISGUSTING HOTEL and customer service. Stayed in 5 star platinum hotel. RIU CABOVERDE. Disgustingly dirty, worn, ripped bedding, wires hanging out of hotel room wall, green water coming out of loose tiles around pool, no lids on toilet system. Majority were severely sick
@TUIUK I sent 6 page complaint that was completely overlooked due to no negative feedback forms. Terrible. Won’t be using Tui again if they rate their 5 star hotel on feedback and not because of agents looking at hotels to see if they deserve this rating
@TUIUK It was 3 star at best. 5 out of 6 of our party got food poisoning. Flies everywhere food not covered up. Prawns not on cold plate. Servers not wearing food hygiene gloves when picking up bread and salad to top up.
@TUIUK Yes. They said as they had not had any bad feedback from other Tui clients that week from feedback survey then they won’t be looking into complaint further. There weee two families that travelled with me and neither one of us got a feedback form ! So prob haven’t sent any out