@Plusnet Is there a problem with signal? I have had 'no service' for the last 2 days!!!! DN17. Cannot ring to speak to someone obviously so would appreciate a response asa. Thank you
@AsdaServiceTeam get your self scanning checkouts sorted. Why offer a service if you mistrust everyone? 8 out of 10 times I have been ‘selected’ for a security check. I won’t be making that 9. I may be one customer but there will be others that get peeved off also
waiting for my @DFS sofa to arrive. Having waited in all day yesterday for it not to arrive. Apparently it’s getting escalated, in the meantime I’m just to sit on the floor!!
@Plusnet I checked on EE and found that a mast was down. No signal for 3 days when at home. I know it cannot be helped but not keeping people in the loop isn't great
@Plusnet I tweeted you on the 6th May having no mobile signal and you still have not confirmed the reason. Your quick to contact me when your putting my bill up!!. Customer service is not looking great
@DunelmUK I have a £200 voucher which needs to be used but apparently I can only use in a closed store!!! With the way things are now why hasn't this been changed to on-line ordering also? If my voucher goes out of date will you honour this since I am unable to spend it?
@AsdaServiceTeam
Booked delivery Sunday sat waiting only for it to show it had been delivered!!! Where?? who knows but trying to get a refund now when according to Diane she delivered is proving difficult. Appalling Service!!
@AsdaServiceTeam Apparently now I am getting a refund since it's now been confirmed the delivery hadn't arrived!! Asda unfortunately don't understand that the majority of people don't have extra money to cover piss ups like this so until the refund is issued I cannot go out and buy the essentials