@TLankeshwar please call on the given number and raise a formal complaint with evidences. Update us so that we can plan the further course of action.
@HeroFinCorpLtd if you do not share info with third parties then who was the caller whose number is mentioned in the attached as?
How did they get the customers confidential details which is known only to you and the customer?
We need answers please.
@RBI@abcapital I have loan account ending w/ xx5908 and due to business loss, im unable to repay same has been emailed to @abcapital still their recovery agent is keep on harassing, defaming w/ back to back visits. Kindly stop this
#adityabirla@AdityaBirlaGrp
Due to financial cress I missed the EMI of @SMFGIndia The recovery agent calling to my sister number and other relatives and using unprofessionally language pls take action against him pls stop all and active DND @RBI@RBIsays
Looking for representatives in major cities to support borrowers facing illegal recovery practices.
Help us take complaints directly to bank and NBFC offices to demand fair treatment in legal ways.
Reach out if you want to make a difference!
Let them either stop harassing customers or else just stop giving loans. No middle way.
RBI Ombudsman complaints jumped 13.6% to 1.33 million in FY25
Top issues:
• Loans & advances (29.25%)
• Credit cards (↑20%)
• Mobile/electronic banking
Banks faced the bulk of complaints (81.5%), with private banks’ share rising. Disposal rate stayed strong at 93%.
Source: Business Standard (RBI Annual Report of the Ombudsman Scheme)
Credit: @bsindia | Aathira Varier
What do you think is driving this rise — better awareness of the grievance system, or growing friction in banking services?
Drop your take
#RBI #Banking #FinancialServices #Ombudsman
Complaints regarding aggressive recovery agents, digital intimidation, and unfair collection practices are heavily concentrated in regions with massive digital lending penetrations and tech-savvy borrower bases.
Maharashtra and Karnataka consistently register the highest shares of consumer grievances submitted to the RBI Ombudsman ecosystem.
The horizontal bar chart below outlines the state-wise percentage distribution of these customer complaints:
@aajtak Is desh me asli kuch bhi nahi bacha , Khane me milawat/ nakli/ expired agar beemari ho to dawai bhi mostly countries me jo ban hain wo bik rahi hain yahan aur ab ye ....Corruption at its peak.
@soltoshi_x@saynotoloans@TRAI If you use telecaller as a free user you will get more spam calls , it is better for paid users only. I uninstalled it after that getting much less spam calls.