@British_Airways have been waiting over an hour for my bags that are 200m away… at Heathrow T5 from the Belfast city flight. How is this possible??? I’d walk and get them myself and yet I’m being charged for the honour of someone doing that for me. Badly.
@HeathrowAirport an hour later and it’s just sitting 100m away. This is one way to kill a good Christmas. I’m sure you have another 209 ways up your sleeve.
@British_Airways is there anything more frustrating than this? Oh yes… knowing you have pointless orange priority stickers on your luggage and still standing here an hour later