Andrew Delroy

Passionate about #UX, #Agile, #A11y, #Servicedesign and making things easier for people. UX Lead at City of Mississauga. Views, mine.

[Ontario Parks @OntarioParks]

Check off these southwestern hiking gems this fall:

⬜ @PineryProvPark
⬜ Clear Creek Forest Provincial Park
⬜ @Rondeau_PP
⬜ @EarlRowePP

Get the details here: https://t.co/Owl92BSTmb

#FallColours

[Andrew Delroy @andrewdelroy]

@BalsamLake_PP Is the pet beach open?

[Andrew Delroy @andrewdelroy]

UX JOB ALERT: I'm looking for a UX Designer to join the digital team at the City of Mississauga. It's an opportunity to join an amazing team and help redesign the City’s digital services:
https://t.co/xvpYzOrahZ

#ux #uxjobs #designjobs #mississauga #govdesign #digitalgov

[Amy Thibodeau @amythibodeau]

Sometimes the UX/design industry is so focused on fighting for a seat at the table that when they get it, they don't know what to do. A seat means little without a vision and plan. Getting the seat isn't the win. The win is in getting to do the hard work that comes next.

[Andrew Delroy @andrewdelroy]

We’re looking for a UX Designer to join the digital team at the City of Mississauga. Come and join an amazing team and help us redesign the City’s digital services: https://t.co/7JPpdNL2ad

#ux #uxjobs #designjobs #mississauga #govdesign #digitalgov

[Andrew Delroy @andrewdelroy]

Hey ux friends! I still have an unused ticket to
@canuxconf (now sold out). I’ll pass it on for $300 + the $50 transfer fee - a huge discount from the final price! #canux #ottawa #uxdesign #ux

[Andrew Delroy @andrewdelroy]

Hey ux friends! Want to go to @canuxconf? I can’t make it. Paid $517 + HST and I’ll pass it on for the same (less than the current ticket price). #uxott #canux #ottawa #ux

[Jared Spool @jmspool]

Outsourcing your user research is like outsourcing your vacation.

It gets the job done, but it’s unlikely to have the desired effects.

[UXR @uxresearch]

Me ten years ago, on seeing a poorly designed interface “Wow, what idiot designed this?” Me, today: “What constraints were the team coping with that made this design seem like the best possible solution?” Empathy trumps fundamental attribution errors.

[Andrew Delroy @andrewdelroy]

@jmspool Our team @citymississauga is looking for a UX Designer to help us reinvent how people use digital services. https://t.co/OXjtadInn5

[Paul Bellows @paulbellows]

Open source forward! Congrats to everyone who worked on this important initiative. Lots to celebrate in GovTech in Canada these days.

[Ben Holliday @BenHolliday]

Interesting article… “teams need to embrace vulnerability in order to ‘lower the cost’ of taking risks. The safer team members feel with one another, the more likely they are to admit mistakes, to partner and to take on new roles...” https://t.co/2tDWf8JeW1

[Andrew Delroy @andrewdelroy]

Dream gig alert! Our team is looking for a UX Designer to help us reinvent how people use the City of Mississauga's digital services. Feel free to reach out for more info... https://t.co/OXjtadInn5
#ux #uxdesign #digitalGov #a11yTO #servicedesign #Government #Mississauga #Jobs

[Andrew Delroy @andrewdelroy]

Great insight into what it takes to create a thriving digital team in government from @paulbellows - "it’s a people problem first, a cultural problem second, and a technology problem third" https://t.co/he3l481Hwf
#DigitalTransformation #DigitalGov #ux @yellowpencilweb

[Andrew Delroy @andrewdelroy]

Please join the fight against “Orgitis”, an all too common condition that leads organizations to believe the more websites, content or apps they publish, the more value they are creating. https://t.co/78lvzISzjK @gerrymcgovern

[Andrew Delroy @andrewdelroy]

Thanks @canuxconf for an awesome #canux 2018. Great venue, great presenters and a great time. See you in 2019! #ux

[Becky Jeong @beckyjeong]

Technology is the answer, but what was the question? - Cedric Price 🤔❔ - @maximolly @CarnegieMellon @canuxconf #CanUX #UX #AI #design

[Celeste Côté 🦋 @celestecote.bsky.social @CelesteCote]

So many AI designers are so focused on the tech & gadgets that they neglect the human users & important context #canUX

[Celeste Côté 🦋 @celestecote.bsky.social @CelesteCote]

“You’re so good at this, now let’s make you stop doing it and go lead people now,” says @DominiraS

“We’re human centred humans but we don’t all want to manage people,” says @janegrl_inc

Panel agrees these are very different skillsets & we shouldn’t force ppl to manage

#CanUX

[CanUX 2025 @canuxconf]

Empathy is often used as a way to avoid taking real action to provide representation & inclusion. Empathy training cannot replace having actual people implicated in the issues we're designing around involved in that process. Mike Monteiro #CanUX