@TomBowles16 @bobblyone @OctopusEnergy@g__j We're having the same problem, smart meter stopped working 1st of August and absolutely useless responses from email
@officialcalor we've been waiting here for a couple days with no gas in the freezing cold now for various call backs on an update to no avail. What is going on with your systems always being down? How much longer do we need to wait without heat or hot water?