Andrew Baker

Live in Melbourne. Work: Property & Digital Marketing. Lover of coffee, tech, the gym & running.

[Andrew Baker @andybaker85]

@Telstra I've already done the DM thing earlier this week. I have also just now lodged a seperate complaint because your team has compromised the data security of another customer via my account & I'm afraid you've done the same with mine, so I've requested a review ASAP.

[Andrew Baker @andybaker85]

@Telstra are a joke! Told last Friday this issue would be fixed on Monday this week, on Monday I was told it would be fixed today, now I've just been told "in a few days". WTF Telstra? I am going elsewhere. I don't care that I'm gold tier Telstra Plus because it means jack shit.

[Andrew Baker @andybaker85]

1/4 @Telstra need to get their shit together. They mistakenly applied a financial hardship case requested by another customer to my account. I never requested this but the Telstra rep insisted I did & then proceeded to confirm the email & phone number the confirmation was sent to

[Andrew Baker @andybaker85]

@Telstra This has been going on since Friday, 13th December. So if this is your teams idea of "as quickly as they can" then I'm appalled. You're quick to stuff things up, but when it comes to actually resolving it, I have to wait god knows how many business days.

[Andrew Baker @andybaker85]

@Telstra Clearly you don't. When questioning this last Friday I was met with a rude rep. After telling me the other customers name, agreement & contact info, I told her to check it against my account I just verified. Her tone quickly changed upon seeing the error, which still isn't fixed!

[Andrew Baker @andybaker85]

1/4 @Telstra need to get their shit together. They mistakenly applied a financial hardship case requested by another customer to my account. I never requested this but the Telstra rep insisted I did & then proceeded to confirm the email & phone number the confirmation was sent to

[Andrew Baker @andybaker85]

4/4 Additionally, I can't add the extra service I need now because my account is tagged "hardship" which comes with service restrictions. I'm on the phone AGAIN for a third time trying to get this issue resolved. #Useless

[Andrew Baker @andybaker85]

3/4 How can Telstra get personal details mixed up across accounts when we go through so many steps to verify our identity with their system before even speaking to a human?

[Andrew Baker @andybaker85]

@Mick50984279 Well… lucky I’m not American.

[Andrew Baker @andybaker85]

What the fuck is this? The Alex Jones trend in For You is the only one I CANT remove. I’ve removed other trends fine, but not this one. Clearly there’s an agenda here. I don’t give a fuck about that lunatic conspiracy theorist. I remove it, refresh & it still recommends it!

[Andrew Baker @andybaker85]

@jayken5533 It’s got nothing to do with the name. It’s about the fact that I can’t curate the topics I’m interested in. I don’t give two flying fucks about Alex Jones.

[Andrew Baker @andybaker85]

@Muir2023 Very true! It’s so noticeable now too.

[Andrew Baker @andybaker85]

Also, there’s a ton of other topics the algorithm can see I’m far more interested in, and those have tens of thousands of more tweets than Alex fucking Jones. Why aren’t they at the top of the list?

[Andrew Baker @andybaker85]

@RealEmirHan Toni Collette has amazing talent! She’s great in everything she does!

[Andrew Baker @andybaker85]

@benshapiro @realDailyWire How is it anti-free speech? By choosing not to advertise or have their content shown on a certain platform, that’s exercising a form of free speech. Or is it that specific form of free speech you don’t like that makes it anti-free speech?

[Andrew Baker @andybaker85]

The irony of the Elon dick sucking bros saying advertisers hate free speech when they’re in fact exercising *checks notes* their free fucking speech! Choosing not to advertise on X is free speech & it’s not blackmail. Just like me not buying a Tesla is also not blackmailing Elon.

[Andrew Baker @andybaker85]

Clearly @Optus has a management problem. They acted poorly & offered scant communication with last years data breach & this outage shows management learnt absolutely nothing from it, because they’ve done it again! The CEO needs to go! #OptusOutage https://t.co/05fClGE5ss

[Andrew Baker @andybaker85]

Claps for Optus. They took the crown for one of Australia’s largest data breaches & now they’ve taken it again for one of Australia’s largest comms outages! Is anyone competent actually running the place? #OptusOutage #Optus

[Andrew Baker @andybaker85]

@himmu10 The post Cup hangover hit harder for Optus this morning.

[Andrew Baker @andybaker85]

Haha. 🤣

[Himalay Patel @himmu10]

Hey Australia, How was your Melbourne Cup?
Optus: 🥴

#optus #Optusoutage #Optusdown #OptusFail #optusmeme #marketingmeme #MemeContest #testra #MelbourneCup #melbournecup2023 #optusisdown #madovermarketing #marketing