@Pepperfry appreciate the support that was provided post escalation. The customer support executive did a great job of keeping us informed about all the updates. Inspite of another round of issues with the logistics company on the pick up, we are glad that we got a resolution!
@Pepperfry a very unfortunate experience having shopped from Pepperfry. A faulty product was delivered and we raised for immediate replacement/refund request. Inspite of follow ups from 1 week, the service team had not responded and also closed the ticket without resolution.
@Pepperfry haven’t received any call or communication on this since 24hrs. Not sure what the issue is as we have shared all the details and there is absolutely zero communication from the team. Haven’t expected @pepperfry to have such poor service.
We have to give it to the KSA team for their perseverance and grit until last minute.. even in failure, they gained lot of respect! #FIFAWorldCup#saudivspoland
#bigbasket@bigbasket_com I am sorry to see the quality of products being delivered degrading day by day. Every batch has multiple spoilt products like fruits and vegetables. I recently got 4 cartons of spoilt milk and inspite of raising complaint, there is no resolution.
Not an expert to comment who is right or who is wrong.. everyone are right in their side of the story.. but what is important is, War is not an answer to everything.
As Sun Tzu said in "Art of War", a real success in war is a war that has been won without any war or bloodshed..
" you can always tell by the way a couple argue, the longer they've been together, the fewer words they need to start a fight.."
A quirky story which can't get any more closer to the ground reality and still give a good laugh.. a fun read - Anxious People by Frederik Backman