Ankita Asdhir

[Ankita Asdhir @ankitasdhir]

@IndiGo6E @goindigo Oh and not to miss.. no terms and conditions are mentioned in the mail.. had I known the rules I would have questioned them and preferred wallet.. #ConsumerRights #consumerProtection #ScamAlert #airlines

[Ankita Asdhir @ankitasdhir]

Due to my medical condition I have been asked not to travel. Earlier we had the option to put the ticket credit in wallet ,@IndiGo6E the process has become more irritating.. submission of medical documents,was never asked earlier.

[Ankita Asdhir @ankitasdhir]

@IndiGo6E And also not to forget she has a 2.5 year old child who is dependent on her. As his ticket and his documents have also been submitted along.i miss how @goindigo used to operate earlier..

[Ankita Asdhir @ankitasdhir]

@IndiGo6E Y would you book a child who is dependent on his mother book a separate ticket.. see the money making techniques. How they fool the customers? Y has the wallet system removed? Earlier it was a customer friendly airline. Now bas money making con artists #cheats #indigoairline #

[Ankita Asdhir @ankitasdhir]

So this is about money making techniques N game of loop holes. How companies fool customers.i was supposed to travel to Jammu in @IndiGo6E but due to medical condition I was asked not to travel by the doctor. So providing medical documents I asked for a solution.

[Ankita Asdhir @ankitasdhir]

@IndiGo6E Now I wanted to use it. The coupon. So they asked me to book a separate ticket for my 2 year old baby. As voucher has my name mentioned.. they could have just added the money in the wallet. Makit it customer friendly. But NO how will they make the money.

[Ankita Asdhir @ankitasdhir]

@IndiGo6E Now my ticket is for 2 k and voucher is for 3 k something. So d balance goes to @IndiGo6E . But if I had to book and the situation would have been the other way round. I hd to pay the extra. Would they have booked without balance being paid? But they don't intend to return d bal

[Ankita Asdhir @ankitasdhir]

So after chasing and multiple call to the customer care. They gave me a voucher. If u please they have me 4 separate vouchers. 2 for me and 2 for my child who is just 2 year old stating u can use it for ur next https://t.co/WZH2P0bueu comes loop hole.

[Ankita Asdhir @ankitasdhir]

Do not trust @IndiaPostOffice for any of the courier if you feel anything will reach ur family in time.. never. And never will they update their parcel existing destination..

[Ankita Asdhir @ankitasdhir]

When I called they said each department takes 24-48 hrs huh.. to read a document that clearly stated the problem is serious, is that how incompetent the team of doctors are at @IndiGo6E?is it not the customer care team's duty to revert?

[Ankita Asdhir @ankitasdhir]

@IndiGo6E was much more customer friendly but they are complicating and making things worse not just for us but for themselves. I submitted my documents last Friday. They asked asked for 24-48hrs for resolution.. i neither recieved a call nor do they seem intrested..

[Ankita Asdhir @ankitasdhir]

@IndiaPostOffice @JM_Scindia @PemmasaniOnX @nsitharaman In the picture above you can see I have been waiting for their response sing a long time

[Ankita Asdhir @ankitasdhir]

@IndiaPostOffice @JM_Scindia @PemmasaniOnX @nsitharaman in a span of last 2 months I sent 2 parcels one to Leh other to Akhnoor. One was in the month of sept other in Oct.the details were shared to the team. Yet haven't received any response

[Ankita Asdhir @ankitasdhir]

@IndiaPostOffice @JM_Scindia @PemmasaniOnX @nsitharaman Y no sane process is made for the parcel to reach its destination. and y is it that ur team decides not to respond as an when they want..

[Ankita Asdhir @ankitasdhir]

@IndiaPostOffice @JM_Scindia @PemmasaniOnX @nsitharaman You knock at the office to get response they seem clueless and not interested, u try to contact the customer care team they never pick up. No update on one of my parcels since 6th of October. Other reached akhooor rerouted to delhi then again jammu.

[Ankita Asdhir @ankitasdhir]

@HannibalJ4 @IndiaPostOffice They choose not to respond after saying they will revert shortly (5 days back) refund my money along with my products

[Ankita Asdhir @ankitasdhir]

@IndiaPostOffice @HannibalJ4 Useless team.. never get back Abt any update.. since 6th no update on my courier then u guys don't even take calls

[Ankita Asdhir @ankitasdhir]

@IndiaPostOffice @JM_Scindia @PemmasaniOnX @mygovindia @narendramodi @UPU_UN @DDNewslive @airnewsalerts @PIB_India Where is my damn courier u people have zero sense of responsibility. Ur complaint registration site doesn't work.. u never update on any postal orders. Never reply..