@makemytripcare
Booking ID: NH37245400747444
It's been over a month since I raised a query, but there's been no resolution. Despite multiple follow-ups, I've received no response from your team.
I even tried reaching out to Mr. Rakesh Yadav (VP, Customer Experience) – no call
We attempted to reach you via call, but unfortunately, it was unsuccessful. Please note that the refund for your original booking has been initiated. We have also sent you an email to lic***********@gmail.com for an alternate voice for the hotel booking, so we can further investigate this matter.- Vishal
@makemytripcare@makemytrip
"Subject: Unacceptable Experience with Booking ID NH73245400747444. Despite full payment, check-in was denied due to room unavailability. MakeMyTrip's customer care failed to provide alternative arrangements after 3+ hours of waiting. Unacceptable