arabesqa

[arabesqa @arabesqa]

and before you suggest using the downloadable player, if @Spotify can’t make a good web product they should simply discontinue use of it. it’s existence means i am justified in wanting better

[arabesqa @arabesqa]

every time i am convinced the @spotify web player is awful, @mozilla makes a convincing case the problem is them

[arabesqa @arabesqa]

the @Clear line at ATL today (notice the relatively empty standard line to the left). as always, worst part was rude and dismissive staff who treated us like they were doing us a favor. NPS score: 1

[arabesqa @arabesqa]

@nshttpd @Clear Kind of defeats the point of their service, no?

[arabesqa @arabesqa]

hi @Clear I noticed you no longer send NPS surveys so I thought I’d do this here. I have taken 11 flights since January and Clear has flagged me to show ID EVERY SINGLE TIME. This seems odd, don’t you think?

[arabesqa @arabesqa]

So my NPS score for you is 1. Thanks for letting me take your survey!

[arabesqa @arabesqa]

And the worst part is your staff is rude, dismissive, and uninformed when I ask what’s going on. This morning he suggested the problem was that I didn’t fly enough, and then he basically told me to stop talking and go on through security

[arabesqa @arabesqa]

@lyft @AskLyft you took 17 minutes to find me a car and then 13 minutes into the wait for the car, the driver cancelled. now 30 minutes behind getting to the airport.

if you don’t have a car available, be upfront about it. the bait and switch is not cool

[arabesqa @arabesqa]

Called rental location which redirected me to customer service. What a horrible experience. Please tell me how you will fix this without making me drive back to the rental location. So disappointed

[arabesqa @arabesqa]

@Hertz checked my rental receipt tonight to discover you charged me for prepaid fuel I declined. Called customer service; 20 minutes later your rep couldn’t stop talking all over me to tell me I had to go to the rental location to fix

[arabesqa @arabesqa]

@delta in your sky club at RDU and one of your employees just walked straight from the bathroom stall out the bathroom door without washing hands. i am completely disgusted

[arabesqa @arabesqa]

flew american out of necessity today, and i gotta say, even before you get on the plane you can feel the @delta difference #letsnotdothisagain

[arabesqa @arabesqa]

@Delta thanks cammie, just sent!

[arabesqa @arabesqa]

@delta i purchased sky club access in feb 2020 and was only able to use it once before the pandemic set in. you’re extending memberships for anyone who bought in march. can i qualify as well please?

[arabesqa @arabesqa]

@bump thoughts on switch?

[arabesqa @arabesqa]

i’ve decided if you’re not lady gaga, you shouldn’t try singing shallow. good efforts all around, but she’s simply head and shoulders above everyone else on that song

[arabesqa @arabesqa]

@bnewtonius my parents’ first shot was drive-through style. i loved it because we didn’t have to get them out of the car and the risk was minimal for everyone involved. second shot we had to go inside a school gym, which i wasn’t quite prepared for (almost took them in my PJs)

[arabesqa @arabesqa]

really disappointed in @sephora for promoting in-store events. we’re still in a pandemic, and it’s not nearly over yet. i’m all for supporting brick and mortar stores, but don’t ask us all to deliberately congregate at the same time. also, make curbside pickup happen already

[Hassan Ahmad @HMAesq]

Officer at this morning's green card interview: "Have you ever advocated the overthrow of a government by force or violence?"

Client: (through translator): "???"

Officer: "You know, like what happened on Jan 6?"

Client: "Oooooh. No, never!"

[arabesqa @arabesqa]

@bump isn’t it kind of a great feeling?