archandtower

Arch + Tower, an FD company, is a boutique consulting team specializing in helping companies win with their employees and customers.

[archandtower @archandtower]

"I didn't ask someone to take a job, I asked them to join us in our vision to be excellent." - @horstschulze #MGAccelerate

[horstschulze @horstschulze]

Think of others, consider your actions, and be kind.

Be a leader.

[Patrick Lencioni @patricklencioni]

No organization is going to emerge from this crisis unchanged - I don’t mean financially. During a time like this, we’ll either get better as a result of what we choose to do as teams and organizations, or we’ll be diminished for what we fail to do. Will we get better, or worse?

[Jason Scott Montoya @jasonsmontoya]

Chris Green of @archandtower Interview: #Humility & #Respect For Our #Limitations Matters Now More Than Ever https://t.co/UKxOLJgOCA

[Jason Scott Montoya @jasonsmontoya]

Another great INSPIRATIONAL PEOPLE interview with @johnrhightower, Co-Founder of @archandtower Tower has landed!

In this episode, we explore why empathy for employees and customers is so important when facing the uncertainty of crisis.

https://t.co/JaDinKIs42

[archandtower @archandtower]

Listen to @johnrhightower discussing #customerexperience and #employeeexperience on the @frazierdeeter "Business Beat" podcast with @NorthFultonBRX: https://t.co/1Zt5YGZGvO

[Business RadioX® - North Fulton @NorthFultonBRX]

🔴 LIVE PODCAST: LIVE: Frazier & Deeter's "Business Beat," John Hightower on @Spreaker https://t.co/Xow5gvmnpR

[archandtower @archandtower]

Tune in at 10 a.m. ET to hear from John Hightower on @BusinessRadioX as he discusses #customerexperience and #employeeexperience. https://t.co/WEaOOD8p0U

[horstschulze @horstschulze]

Those of us who lead in business are not in the numbers game, we are in the people game - dealing with customers, employees and colleagues for the best possible outcomes.

[archandtower @archandtower]

John Hightower and Chris Green will be discussing the untapped profit margin in #customerexperience at the 2020 @LOMA_Updates Customer Experience Conference. Register today! https://t.co/DYqVvtqekl

[LOMA @LOMA_Updates]

Excellence Personified is our theme this year at the LOMA Customer Experience Conf. We’re excited to announce that Horst Schulze, Founding President and CEO of @RitzCarlton will be speaking on Excellence Wins. #LOMACX #CustomerExperience https://t.co/rWzAPc8QwU

[archandtower @archandtower]

Wayne Simmons, FCXP (CX-I) and @horstschulze share a high impact conversation about Customer Experience best practices via @Medium. #customerexperience #cx #customerservice https://t.co/PICbpe2mi6

[archandtower @archandtower]

Arch + Tower has joined the @frazierdeeter family of brands. We are excited to be helping to improve customer and employee experiences as part of an award-winning accounting and advisory firm with offices across the US and the UK. Learn more at https://t.co/gx5VcbgB3R.

[archandtower @archandtower]

The Customer Catalyst is an indispensable business book helping leaders drive sustainable business growth in today’s customer economy. Plus, it features a case study from @horstschulze, co-founder of The Ritz-Carlton. https://t.co/iFagdET6qk

[horstschulze @horstschulze]

Strive for the exceptional.
Embrace excellence.

Join me at @CatalystLeader on October 4, 2019, as I share my insights into creating and embracing excellence in all aspects of your life. #CatalystATL

For details and tickets: https://t.co/DGC8kYSqGw

[RightNow Media @Work @rnmatwork]

The daily grind can lead to burnout without a bigger vision. Learn from the co-founder of the Ritz-Carlton Hotel Company @horstschulze about the excellent leadership that created a multi-billion dollar luxury hotel chain in a new series from @archandtower. https://t.co/y0nGC1kPwv

[Need To Lead @needtolead]

Proud to announce our Need To Lead videos featuring @horstschulze are now available on @rnmatwork! Help your team flourish in every area of life with on-demand video resources.

[Andy Stanley @AndyStanley]

This month I sat down with Horst Schulze, former COO of The Ritz-Carlton, to talk about his new book, Excellence Wins. Listen here: https://t.co/8O0oyU51bG

[archandtower @archandtower]

September 2019: Building Vision with Horst Schulze, Part 2 https://t.co/irgoXdsGaW via @andystanley

[archandtower @archandtower]

Most organizations struggle to find the right balance between stability and change, which in turn affects individual contributors. https://t.co/pZa2Sko9kL