@anandmahindra Premium EVs need premium service. Many BE6 & 9e owners have reported suspension issues, yet there’s no official recall, update, or timeline from Mahindra.
Acknowledge the issue and give owners a clear resolution date. Don't leave your early adopters stranded.
@18002096006 Just want to inform you that suspension issue is not my only problem its for all existing xev 9e and Be6 users, so providing you my details is not going to solve the problem. Complain is already registered at service centre.
Kindly fix the suspension issue ASAP.
@mahindraesuvs Premium EVs need premium service. Many BE6 & 9e owners have reported suspension issues, yet there’s no official recall, update, or timeline from Mahindra.
Acknowledge the issue and give owners a clear resolution date. Don't leave your early adopters stranded
@anandmahindra
@18002096006 Just want to inform you that suspension issue is not my only problem its for all existing xev 9e and Be6 users, so providing you my details is not going to solve the problem. Complain is already registered at service centre.
Kindly fix the suspension issue ASAP.
@anandmahindra
@mallik2m@mahindraesuvs@anandmahindra@BosePratap@Velu_Mahindra Focus on fixing the cars you already sold before chasing new launches.XEV 9e and Be6 suspension initialization bug is still a nightmare for buyers.We paid full for a premium EV,we are not your software beta testers.Stop taking your customers for granted and fix damping glitches.
The people at @mahindraesuvs are so shameless. They launched a new variant of BE6 and they still can't figure out the software bug in suspension initialisation.
Shame on you guys to take buyers for granted. @anandmahindra@BosePratap@Velu_Mahindra Just selling is not your job.
🚨 URGENT CUSTOMER ESCALATION – MAHINDRA BE 6 EV @Mahindra_Auto@MahindraRise
My Mahindra BE 6 Pack 3 has been lying at Shital Motors since 28/07/26 The required parts, including the AC/DC charging-related cable/parts, have reportedly not been available.
@rajesh664 I request your personal intervention. This is not just about a repair; it is about customer confidence in Mahindra EV after-sales support.
@Kinnardesai4132 Absolutely agree, mahindra sold 50k+ EVs but parts are not that easily available, and our cars stay longer at service centre.
Hopeless service by mahindra.
Suspension issues, software glitches and many more problems with no solutions.
@mahindraesuvs@anandmahindra@MahindraRise
@anandmahindra
Sir my name is sairam from hyderabad
I own a mahindra pack3 purchased in 2025 which has done 45000 kms till date
Firstly I’m writing this post with a lot of grief and sadness ,I have purchased this car with a lot of confidence and lot of hope on mahindra
Seeing me my father and brother also purchased the same car
So we have around 3 Xev 9e in my home
But since some past few months my car is having constant glitches and problems
Even though I was patient with the car
These days I’m having a lot of problem with the suspension
Leave about the issues first
Let’s talk about the customer care response first
When you launch a global product like the bev
Their should proper way to treat the customer
This is where all the problem is coming
The mahindra technical team ,even the people who represent mahindra also do not care about the complaints or grievances
When we post something to @anandmahindra it is automatically redirected to the service Centre
This is where the problem comes
The service Centre can’t solve all the problems
This is where mahindra fails
Even when we ask about a problem we are facing the fact mahindra doesn’t respond
It just asks the service Centre to respond
Anways what I have gone through with mahindra customer care and the lacklusteredness response from mahindra is really pathetic
Mahindra should really train its technical team and zonal heads irrespective of their job and etiquette to deal with its customer
Building a brand means not producing world class cars ,it should also have some ethical values
I’m really feeling sad for purchasing a mahindra
I hope this post reaches @anandmahindra
I hope my car problems will be solved
I hope mahindra and mahindra won’t spoil its brand name anway
Lastly I don’t want mahindra to involve any service Centre in this whole fiasco
The service Centre where I serviced my car were really helpful
The problem lies with mahindra technical team
Kindly read my message