Arun Raj

Product @Tala - increasing financial agency for Bharat.

[Arun Raj @aroooonraj]

@levie @grok explain this with a concrete and simple example

[Arun Raj @aroooonraj]

So much for buying premium products in India! Bought an @Apple pencil pro that burst while docked to iPad, while under warranty. Been a month and they are refusing a replacement! WTf!

[Arun Raj @aroooonraj]

@omanair 4hrs delayed for take off! Still no updates! Thank you for charging me an over priced ticket and giving me and my family with a new born this phenomenal experience!

[Arun Raj @aroooonraj]

Sure I can DM… beyond that here’s the next thing u just did

How is it fair that you can charge me $170 for 4kg extra but not value my wasted time due to your 3hrs of flight delay!

[Arun Raj @aroooonraj]

Just had the worst experience with @booking com and @MAS . Feeling cheated!!!

And dear god I hate AI customer support!!!

[Arun Raj @aroooonraj]

@AravindUjjwal_T I still have hope

[The Culturist @the_culturist_]

Why did America destroy its own cities?

A thread... 🧵

[Arun Raj @aroooonraj]

Women like men who are like Bangalore traffic.

They come slowly.

[Arun Raj @aroooonraj]

it’s been 4 days since I placed a pickup request on @ShiprocketIndia . @EcomExpress_Ofc has been out for pickup since day 1, just that they haven’t picked it up yet. So much for escalating to their “support” team each day over the last 4 days!

[Arun Raj @aroooonraj]

@sroy_tweets @carlvellotti Super +1 to turning off Shorts! So annoying, but my sons hooked to it!!!

[Arun Raj @aroooonraj]

@EricDoesDeals @businessbarista Are there more like this?

[Arun Raj @aroooonraj]

@HeyKinde Does Feature flags & billing module come with all plans?

[Arun Raj @aroooonraj]

@INDmoneyApp yet again settings an example of how NOT to pivot!

[Arun Raj @aroooonraj]

If aliens do ever decide to visit Earth, I sure hope they land somewhere other than in the USA. It would be a good change for all of us who hollywood.

[Arun Raj @aroooonraj]

@kirankutch @foldmoney_ Showed the same to me. Did you check your inbox for the code? Search for subject : "Fold invite code"

[Arun Raj @aroooonraj]

Finally unfolding @foldmoney_ !

[Arun Raj @aroooonraj]

@foldmoney_ @foldmoney_ do you have a desktop app/ web version? Seems so in the website...but can't find it.

[Arun Raj @aroooonraj]

Somethings are better left untouched. Especially hygiene features. When changed, it risks users being unhappy. Often the painpoint is hardly surfaced.

This then leads to churn, and PMs are left wondering what happened & end up prioritising the wrong items again.

RT for examples

[Arun Raj @aroooonraj]

@carlvellotti Whenever you want a toy, remember how I ask you a lot of questions before we actually buy one? That's sort of what I do everyday!

[Arun Raj @aroooonraj]

@Aramex Could you please fix your contact support details listed on your website? There has been no acknowledgement, response or resolution since 48hrs of complaint registry!