@airindia I booked 2 tickets under 1 PNR on an international flight – a mother and a 3‑year‑old. Your system seated them in different rows, and your helpdesk said we must pay extra just to sit together. How is this acceptable for a national carrier?
As expected, there is nobody to help with any requests from @easyJet. @EDI_Airport - is there any way we can get help from anyone at the airport atleast?
Hey @easyJet, Flight EZY816 from #Edinburgh to #LGW scheduled to leave at 2115 seems to be delayed to after 0145 the next day that would put all of us flying in Gatwick at 3am. Wouldn't it be decent to cancel the flight, put up the passengers for the night and fly the next day?
What makes the situation worse is that none of the lounges are open in @EDI_Airport at this hour of need. We are flying with a 1 year old and have been forced to seek refuge in the general waiting area for an indefinite time. It's a bad bad look for @edinburgh :(
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@eonenergyuk Hello! Received letters from you & someone called PRAC saying that I have outstanding credit on an account I had never registered. I can't seem to speak with anyone in your CS team who can help as the account is closed. I can't contact PRAC. What recourse do I have?
Hi @ConnorGillies , have been following your articles on debt collection tactics of energy firms with interest. Will be grateful if you can advise how we can get any help to address concerns on non-existing debt/accounts cc: @eonenergyuk
@HeathrowAirport Good morning @HeathrowAirport ! Is there any place we can check the waiting times at the immigration desks at your terminals? It will really help to plan the arrivals pick up. Thank you!
@UKinIndia@UKinIndia@VFSGlobal@vfsglobalcare There hasn't been an update on an application submitted in early October and there is no channel to speak with anyone in your organisation. I can't believe you are charging people to call a number and not providing services! Please advice!
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Dhwani legal trust provides free legal aid in #Covid related cases
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