Asad Bachiani

[Asad Bachiani @asadbachiani]

It’s been over a week now and several tickets have been raised to your 2nd line and 3rd line including your network team but literally no resolution and false promises @Ofcom

[Asad Bachiani @asadbachiani]

@O2 I’m still unable to use RCS messaging despite making several calls and raising a formal complaint. Each time, I’m promised it will be fixed within 24 hours, but nobody appears willing to take ownership. This is causing no end of issues. Please resolve it urgently.

[Asad Bachiani @asadbachiani]

@Chasebankuk over 2 weeks now unable to open account, when setting passcode error comes up. Called you a week ago, logged IT ticket but no resolution. Please help

[Asad Bachiani @asadbachiani]

@qatarairways @British_Airways beyond frustrated! I changed my BA password and somehow my accounts got unlinked. Now I get an error saying I’ve linked the max times and can’t reconnect. I’ve called, emailed, live-chatted over and over — no one is fixing it. Please sort this out!

[Asad Bachiani @asadbachiani]

This is the message I have received from Qatar,how many times I have repeated myself that I have not unlinked my account,I changed my BA password as prompted,your system somehow unlinked my BA account and now I can’t link my account.All I need is to transfer my Avios back to BA.

[Asad Bachiani @asadbachiani]

I have sent direct message to both of you, please can you provide immediate solution today, as I have been chasing for over a week now. Appalling customer experience!!

[Asad Bachiani @asadbachiani]

@EE my eSIM is stuck on activating, I just changed my phone. I have no other way to contact, please activate my eSIM urgently. Thanks

[Asad Bachiani @asadbachiani]

@PureGym - Can't even contact you by phone to resolve it either. This is so ridiculous- please fix now. Thank you

[Asad Bachiani @asadbachiani]

@PureGym I have just signed up, you took out my money but error messaged appeared ACCESS DENIED
Unfortunately, we are unable to log you in to your account at this time
Please contact member services - unable to contact you. PLEASE FIX IT

[Asad Bachiani @asadbachiani]

@StarlingBank I closed my personal account in March 2023 and would now like to reapply.I was informed by a member of your team that reapplying is not permitted. Could you please confirm if this is correct? I find it quite surprising that returning customers are not accepted.

[Asad Bachiani @asadbachiani]

@StarlingBank I closed my personal account in March 2023 and would now like to reapply.However,I was informed by a member of your team that reapplying is not permitted.Could you please confirm if this is correct?I find it quite surprising that returning customers are not accepted

[Asad Bachiani @asadbachiani]

@O2 I’m without the phone for nearly 24 hours. Please can you put some urgency on this

[Asad Bachiani @asadbachiani]

@O2 can someone pls urgently help. Deleted eSIM during factory reset and unable to reinstall in my new phone.

[Asad Bachiani @asadbachiani]

@O2 I have called you 2 times so far and your colleague raised request for my eSIM but it still not resolved

[Asad Bachiani @asadbachiani]

Tried calling you by phone and chat service but no success

[Asad Bachiani @asadbachiani]

@AskNationwide What a joke, still no response. Do you actually care about your customers and do you know what the customer service is @AskNationwide @financialombuds nearly 6 weeks and no response

[Asad Bachiani @asadbachiani]

Your complaint process is atrocious. Incorrect info, complaint sent to a random branch,focused on closing it than resolving it. Tel bank says no complaints team, chat advisors say they’ll email a handler—3 weeks and no resolution. Misled, stressed, inconvenienced.@AskNationwide

[Asad Bachiani @asadbachiani]

@AskNationwide I have DM’d you - pls can you ensure the resolution today, as it’s been going on for 4 weeks. Thank you

[Asad Bachiani @asadbachiani]

@financialombuds