It’s been over a week now and several tickets have been raised to your 2nd line and 3rd line including your network team but literally no resolution and false promises @Ofcom
@O2 I’m still unable to use RCS messaging despite making several calls and raising a formal complaint. Each time, I’m promised it will be fixed within 24 hours, but nobody appears willing to take ownership. This is causing no end of issues. Please resolve it urgently.
@Chasebankuk over 2 weeks now unable to open account, when setting passcode error comes up. Called you a week ago, logged IT ticket but no resolution. Please help
@qatarairways@British_Airways beyond frustrated! I changed my BA password and somehow my accounts got unlinked. Now I get an error saying I’ve linked the max times and can’t reconnect. I’ve called, emailed, live-chatted over and over — no one is fixing it. Please sort this out!
This is the message I have received from Qatar,how many times I have repeated myself that I have not unlinked my account,I changed my BA password as prompted,your system somehow unlinked my BA account and now I can’t link my account.All I need is to transfer my Avios back to BA.
I have sent direct message to both of you, please can you provide immediate solution today, as I have been chasing for over a week now. Appalling customer experience!!
@PureGym I have just signed up, you took out my money but error messaged appeared ACCESS DENIED
Unfortunately, we are unable to log you in to your account at this time
Please contact member services - unable to contact you. PLEASE FIX IT
@StarlingBank I closed my personal account in March 2023 and would now like to reapply.I was informed by a member of your team that reapplying is not permitted. Could you please confirm if this is correct? I find it quite surprising that returning customers are not accepted.
@StarlingBank I closed my personal account in March 2023 and would now like to reapply.However,I was informed by a member of your team that reapplying is not permitted.Could you please confirm if this is correct?I find it quite surprising that returning customers are not accepted
@AskNationwide What a joke, still no response. Do you actually care about your customers and do you know what the customer service is @AskNationwide@financialombuds nearly 6 weeks and no response
Your complaint process is atrocious. Incorrect info, complaint sent to a random branch,focused on closing it than resolving it. Tel bank says no complaints team, chat advisors say they’ll email a handler—3 weeks and no resolution. Misled, stressed, inconvenienced.@AskNationwide