Ask Hostelworld

Hostelworld Customer Service is available to answer your questions on Twitter from 9am to 5.30pm (GMT) Monday to Friday so let us know how we can help!

[Ask Hostelworld @askhostelworld]

@simonquintanas hi, you need to register at http://t.co/KmARs8wy then you'll get the discount

[Ask Hostelworld @askhostelworld]

@simonquintanas hi, sorry for the delay. ensuite means private bathroom

[Ask Hostelworld @askhostelworld]

@familyonabike you can email [email protected] if you have a proposal - we'll pass on to the right dept. thanks

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@OPalmaM sorry for the delay, can you email the booking details and tell me what happened to [email protected] so we can check it out?

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@stephcharlotte if you send your new comments to [email protected] with your ref. I can change it for you. Thanks!

[Ask Hostelworld @askhostelworld]

@meaghancarmo you can make group bookings for up to 80 people on http://t.co/Ucy0wPwQ - you'll see which hostels take groups & have space

[Ask Hostelworld @askhostelworld]

@our_oyster sorry for the delay! Can you send it to me at [email protected] and I'll take a look? Thanks

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@cazmcl Hi, sorry for late reply. You only needed to contact the hostel directly on the details on your bkg conf. Hope it worked out well!

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@sleepless619 could you email me one of your reference numbers to [email protected] so I can find out why they're missing? thanks!

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@teamireland2011 Our customer service number is [phone] but we're based here in Dublin

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@bblanona Up to 60 total minutes is based on a single call to a landline at the estimated rate of €0.02 per minute as controlled by Skype

[Ask Hostelworld @askhostelworld]

@hostelworld thanks!

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@frogs_hollow Hi, your buddy is Kristy: [email protected] Hostel ID is 1971. She will be able to help you with this.

[Ask Hostelworld @askhostelworld]

@com4myst_blgspt The prices are a reflection of the local market so maybe higher for places such as Dubai - they're entered by the hostels

[Ask Hostelworld @askhostelworld]

@bblanona hi, you need to contact your buddy about property issues. His email address is [email protected]