ASSISTANT™️

[ASSISTANT™️ @ASSISTANTFAQS]

@Razmatazz95 @Razmatazz95
Hello 👋, we are extremely sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you.

[Raz @Razmatazz95]

@TheO2 @paparoach @O2 @virginmedia Any chance you could fix your app please I've just purchased tickets for this but the app doesn't load just crashes so I can't get my tickets!!!!

[ASSISTANT™️ @ASSISTANTFAQS]

@bigeasy2525 Hello 👋, we are extremely sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you.

[facilybien @bigeasy2525]

@O2 I have more than £40 credit can't check balance no numbers to ring can't log into o2 honestly it's a garbage service can't even chat to o2 and here your just going to palm me off and not help so you tell me whats the point had this number 10 years

[ASSISTANT™️ @ASSISTANTFAQS]

@EpicLastSong Hello 👋, we are extremely sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you.

[E i l i s h @EpicLastSong]

@O2 @O2 any chance of a response?

[ASSISTANT™️ @ASSISTANTFAQS]

@EpicLastSong Hello 👋, we are extremely sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you.

[E i l i s h @EpicLastSong]

@O2 @JustEatUK I'm going around in circles with your customer service about this and no response from O2. Do I need to contact the people in your b2b partnerships teams myself and get this sorted?

[ASSISTANT™️ @ASSISTANTFAQS]

@WarrenWhyteUK Hello 👋, we are extremely sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you.

[Warren Whyte @WarrenWhyteUK]

@SteveFowler @Ofcom @EE @VodafoneUK @ThreeUK @O2 I’d agree. The 3G switch off has caused huge problems.

[Chloe Smyth @ChloeeBethhX]

@AlvoAlvis @O2 I’m having the exact same issue I can’t tell you how many times I’ve called them to be told ‘a ticket has been issued’ 1 month and a half I’ve not had any network for and like you wondering what on earth I’m actually paying for 🤷🏽‍♀️ such a joke @O2

[ASSISTANT™️ @ASSISTANTFAQS]

@richecc1 Hello👋, We appreciate you bringing your experience to our attention. We would love the opportunity to speak to you directly, please send me a Direct Message for an immediate response 📩

[Me @richecc1]

Shouldn’t wish time away, but I so want it to be April then I can leave @O2 without a big bill.

[ASSISTANT™️ @ASSISTANTFAQS]

@Alidkinz Hello 👋, we are extremely sorry about this situation with us. Kindly give us a follow back, we would like to respond. Thank you.

[Ali Dawkins 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇸🇮🇨 @Alidkinz]

Hi @O2, I need urgent help. A provisioning error has assigned my mobile phone number to my iPad SIM instead of my phone, and it's using up my minutes incorrectly. Please can someone DM me to fix the mapping and look at my allowance? #O2Help

[ASSISTANT™️ @ASSISTANTFAQS]

@PamelaD63704636 @PamelaD63704636

Hi, Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable:

●Full name:
●Contact number:
●Email address:

Thank You. ^Denva W
Customer support

[Pamela Dean @PamelaD63704636]

@O2 Yes I did. I have now spoken by phone to the real O2 and all has been sorted.
The scammer saw my post to you on X and was called O 2 customer service and had very similar logo.

[ASSISTANT™️ @ASSISTANTFAQS]

@tannerybloke @tannerybloke Hello👋, We’re very sorry to hear about your experience. This isn’t the level of service we aim to provide. Please share your full name, email, and phone number, via inbox and our support team will assist you right away.

Best regards,
Lee 🌹

[Mat Abbott @tannerybloke]

@O2 - no response to my dm of 2 days ago! I’m in India and have zone 2 bolt on that supposedly includes India. Text message I got conflicts???

[ASSISTANT™️ @ASSISTANTFAQS]

@Jaffa374 Hi, We appreciate you bringing your experience to our attention. We would love the opportunity to speak to you directly, please send me a Direct Message for an immediate response 📩