@OctopusEnergy hello, I know youβre super busy with all the energy hikes etc! But Iβm still waiting on a reply to an email I sent last Monday regarding my 250% monthly DD increase π¬ could a customer rep please get in touch urgently, thanks π
@OctopusEnergy Several months of engineer call outs, back & forth email correspondence & still no smart meter for EV Go tariff charging! Can we get some senior assistance help please?!
@OctopusEnergy@OctopusEnergy Keen ASAP? Not keen enough to reply to emails from last Thurs & this week. So Iβve resorted to using to Twitter to get your attention. Iβm really disappointed with your customer service & assistance with our EV & smart meter issues. Can I get a call back please.