@British_Airways@British_Airways it looks like they (@opodo shame on them!) don’t seem to care about this. Would you be so kind to atleast check and tell me whether or not the refund has been initiated for the booking made in dec 2020? Its been really frustrating! 😞
@British_Airways
Customer service of @opodo says that you are not responding to their queries. I have been waiting for more than 2 years for a refund.
Can you help resolve this?
This was a flight I was supposed to take on 21 Dec 2020 which was cancelled by @British_Airways
@British_Airways@opodo i really hope you guys Call this trade support team! Your chat support tells me that they have set up a “task” for the callback team. Keep in mind, I’ve been waiting for more than 2years for this refund.
@British_Airways I’ve been waiting for a refund for a booking i made via @opodo 2 years ago !!
Opodo is asking me to contact you and its been very very hard getting in touch. Can you help me?
@opodo@British_Airways @Opodo_UK Is this why you asked me to contact you privately? To give the same crappy response you’ve been giving me for 24 months now?
How can you even think of asking me to wait further? You guys should be ashamed of yourself for the kind of service you provide!
@British_Airways@opodo@British_Airways Look at this. They have been contacting you and havent got any response from you for the last 2 years!! How irresponsible is this!
@opodo did you read the message? Its not my privacy settings that needs changing, but yours. It says I cannot DM you coz you're not my follower.
So my question to you is, can you DM me, I am your follower. DM me, and I will share the number
@opodo@British_Airways @Opodo_UK Take a look at the ticket number I have in this thread, and please ping me (I follow you on twitter so you should be able to message me). Pls keep in mind I've been waiting for refund for 2+ YEARS !
@opodo@British_Airways @Opodo_UK "You are sending a Direct Message to users that do not follow you"
This is what I get when I try to send you a private message
@British_Airways@opodo@opodo @Opodo_UK haven’t you been talking to the Trade support team These 2 years? Could you respond pls.
All the booking ids and eticket number you’d need, is all here.
E-ticket: 125-3832557495-96,
booking reference number: 6904139490, booking confirmation: UXSIRR.
@British_Airways the flight was canceled by you, and I’d expect you to handle the situation responsibly please. And please don’t refer me to @opodo coz they’re helpless coz you’re not responding to them. You see the problem?
E-ticket number: 125-3832557495-96, Opodo booking reference number: 6904139490, booking confirmation: UXSIRR.
@opodo@British_Airways .
Please tell me who is going to sort this out.
Just remember, waiting for two years is too much!
@British_Airways Well, opodo has been trying to contact you over this (according to what they told me on phone) and you are not responding to them.
E-ticket number: 125-3832557495-96