@staysure I am having a travel emergency and have been on hold for more than four hours over the past two days. How do I speak with someone please. I have also sent 5 emails.
Continued issues with @rxoinc and @SamsungUS. Finally got my fridge after weeks of issues… but with no front panels! @SamsungUS says they were delivered @rxoinc says nothing at all. Shambles.
@rxoinc@SamsungUS Never will I ever buy anything that is to be shipped and delivered by @rxoinc . I do hope the service improves for other customers’ sakes. Please do me the courtesy of at least shipping it back ASAP so I can get my refund.
@SamsungUS I hope you find a better delivery partner than @rxoinc I still don’t have my order after and weeks of issues and now I can’t get my money back because it has ‘shipped’. But @rxoinc will never deliver it so I will never get my money back! Please help me @SamsungUS !
@SamsungUS I appreciate that. No one can help. I have called so many times. No one at Samsung can do anything with @rxoinc. I cancelled my order and just pray that @rxoinc actually send my order back so I can get a refund.
@rxoinc@SamsungUS Still nothing resolved and now @rxoinc has once again got my order information wrong… and no delivery until November 29th!! Please I am so desperate for help.
@rxoinc - worst customer experience of my life. Lies, no accountability and changes to my delivery without my authorization. No idea why @SamsungUS does business with you. Can someone @rxoinc help me get my fridge please?!