@VirginAtlantic I have been waiting for a refund for cancelled flights since 19th Dec!!! Keep getting told “I’m in the queue “. I need my money!!! PLEASE HELP
@zabulka@VirginAtlantic So you like that post @VirginAtlantic ? You like infuriating your customers and not giving them their money back? Explains a lot!
@zabulka@VirginAtlantic We shouldn’t have escalated. @VirginAtlantic are penalising us for contacting them. My friend who asked for refund and just waited got hers 7 days ago. It’s a joke