@CityofCT Power has come back for the rest of our area but not for our flat (Rondebosch, CT). Meter is on and showing credit. This is the second time this has happened. Website is down, wait time on the call centre is over an hour and SMSs won't go through. Please assist urgently.
@kulula should be refunding us our cancelled flight as well as compensating for the ADDITIONAL flights and other expenses we've had to pay for at the last notice. You can bankrupt a person this way. #kulula#comair
@kulula Credit voucher for six months is NOT acceptable!!! We had this before and couldn’t rebook before they expired. Your own policy says you’ll refund. STOP STEALING PAY BACK YOUR CUSTOMERS.
@kulula what are you doing for those passengers who were forced to book flights on other airlines for tomorrow because we didn't know when you were going to be running again? We want a refund as we are now out of pocket because of you #Kulula#Comair#SACAA
Not one passenger is interested in travelbank credits that take 8 weeks to load and have a 6 month expiry date.
It’s all about what is required in this present moment and refunding passengers their money back is what’s required! #kulula
This is how EVERYONE feels #kulula My diary is fully booked for the next 6 months. I want a full refund so that I can fly with another carrier on MY timetable not yours.
@kulula A credit is NOT a refund. If my wife's flight is canceled, WHERE must I find the money to book her another ticket, if you won't refund me? The policy your company has implemented is absolutely shocking #Kulula#GiveMeMyMoneyBack
@kulula@ZilchZeroNil@Travelstart WE DON’T WANT CREDITS! You are grounded as a result of your own actions, you can’t punish the consumer for that. Kindly refund ALL affected without us having to call and hold for 3hrs or send emails. You are at fault, own up to it! #NoToTravelBank#kulula#BritishAirways