Ben Mason

Beautiful, quivering, chivalrous shambles. Engineer, Dreamer, Nerd. Proud dad who works on shows and stuff

[Ben Mason @bbmason]

@netflix @NetflixUK Completely unacceptable. I am the bill payer, I am your customer, and this is my living room TV on my home broadband which my family share. How to do I complain and what are you going to do about it

[Ben Mason @bbmason]

@netflix I will be cancelling my subscription. I am the bill payer for my "household". I Travel for work, and have been locked out of my own account three times in two weeks. I refuse to pay for a service which continually denies me access. Simple as that.

[Ben Mason @bbmason]

As a parent, I fully support online age verification. Anything we can do to make the internet safer. However, it does sting a little when you go to verify your age and the response is "It's OK, you've had an account with us for longer than 18 years". 👴

[Ben Mason @bbmason]

Genuinely amazes me how many kids swimming teachers don't seem to understand that the kids can't hear them when their head (and therefore ears) are under water.

[Ben Mason @bbmason]

This cannot continue @TLRailUK The delays and cancellations I've experienced this year are wholly unacceptable. I strongly suggest you hire and train some more "train crew".

[Ben Mason @bbmason]

@AppleSupport Having issues activating facetime on my daughter's account. Now having issues with apple support online... Is there something I'm doing wrong?

[Ben Mason @bbmason]

@easyJet Bad enough that almost every flight I've had with you has been delayed or cancelled: Now you seem to have changed the rules on hand luggage AGAIN. Truly awful airline.

[Ben Mason @bbmason]

@JDVance Your strategy seems to be "Let Putin have whatever he wants". Even if that did bring about peace (which it won't, read a history book) do you think that peace would last? Or do you think it would be a matter of time before Putin fancied invading more of Europe?

[Ben Mason @bbmason]

Incredible tunes this morning on @BBC6Music . Banger after banger!

[Ben Mason @bbmason]

@monzo Oh dear. Just discovered you are nearly DOUBLING the price of your business banking... Only a few months after I moved my banking to you! Time to move again methinks!

[Ben Mason @bbmason]

@TLRailUK Your Horsham service is laughable. I estimate it runs about 50% of the time, when I'm travelling. I really wish I could charge you all the extra travel costs that you force upon me on a regular basis. Absolutely hopeless.

[Ben Mason @bbmason]

Hooray @TLRailUK! Friday evening services from Horsham seem to be running on time for once!! Well done!

[Ben Mason @bbmason]

Gosh @DartCharge , you guys really aren't very helpful.

[Ben Mason @bbmason]

@O2 Even one that isn't excluded in my roaming package that's in a different country? Sounds like you still owe me a refund.

[Ben Mason @bbmason]

@O2 We're visiting Corfu, which is included in your EU roaming package. Imagine my surprise when (sitting of a beach in Corfu), my phone roams to Albania and automatically charges me without any instruction from me. I'll be expecting a refund on those charges please.

[Ben Mason @bbmason]

@TideBusiness Really unimpressed with your new "3 invoices a month" policy. I've put up with quite a lot from you guys while you grew as a bank. This maybe the final straw.

[Ben Mason @bbmason]

@Peston No magic money tree, eh?

[Mikel Jollett @Mikel_Jollett]

In depth historical analysis of how we got here:

[Ben Mason @bbmason]

@trussliz @Telegraph Incredible. One of the Shortest serving PMs in British history. Tanked the economy. And now, no longer an MP. And you STILL don't get the message. Hard to see that as anything other than sheer stupidity

[Ben Mason @bbmason]

@TLRailUK I was hoping to go from ifield to London bridge this morning. I'm now on a train from three bridges (where I've had to pay to park) to London bridge.

[Ben Mason @bbmason]

@TLRailUK multiple cancelled trains this morning. I've now had to drive to the next station and pay for parking in order to get to work on time. Can I claim the cost of that parking?