@PerfectDraft_uk I’ve been waiting since Sunday for a response regarding a faulty barrel and not one response. I now go this weekend without a beer barrel. Really disappointed in this very poor service. Where is the customer support and no phone line?! Anyone else having this?
@Vitality_UK hi I have an account with you but have been logged out of my account and it won’t accept my username and password or let me reset it. Do you have any advise? Kind regards
@Fortnums Hi I ordered a hamper set for delivery for today as a Mother’s Day present but have yet to receive or track. Please can you advise when it will be delivered. I have paid extra for specified delivery today as well. Thanks
@BritishGasHelp I am a homecare customer with a young child and a key worker. I have no hot water and my heating will not turn off from the thermostat. I’ve tried to book an appt with you but can only get an appt in 1 weeks time. Please can you solve this and come asap?
@Village_Hotels I received my £20 voucher last month for the bar and restaurant as a member but this month have yet to receive the email voucher. Please can you advise why? Thanks
@Village_Hotels Hi I’ve contacted my club again and they said to take it up with head office as I should have received my vouchers?! Please advise as I have a reservation tommorow and would like to use my vouchers. Kind regards
@Village_Hotels hi, I am a member at village hotels and have been ringing and waiting for an email as an existing customer to get my £200 vouchers. I have yet to receive them and tried in hotel and over the phone. Please help
@Village_Hotels Hi @Village_Hotels au went to my local club on Saturday and they said I would recieve the vouchers on this Monday the 17th August to my email address but I am still to recieve them. Please can you advise how I can get my vouchers. Thanks
@curryspcworld 1 hour 39 mins on the phone now. I should have had a fridge delivered on 24/06. Twice you’ve tried to deliver it and once your drivers came without a FRIDGE!! This is very poor customer service. Now we are due to have the fridge delivered and the old fridge taken
@curryspcworld away but now your delivery receipt mentions nothing about taking away our old fridge even though we’ve paid £30 for it. This is beyond a joke now. And no one to talk to after 1hr39mins.
@virginmedia in monkspath for the 3rd day I have no internet or tv. Can’t phone to complain or get a refund. Or be told when it will be back on! How can I make a claim for compensation when my phone line won’t work?!
@virginmedia I have checked this website. It says my services will not be on until this evening. How do I get my compensation for 3 days. It says I must ring. But I have no phone line to ring to ask for compensation. Please advise?? Or record my complaint?
@virginmedia For the second day in a row I have no broadband or Tv in the B90 region. This is unacceptable. I have been unable to use the internet for work. I have tried to ring for some advise and compensation. Please can you assist????