@SytnerMB Tried this but the system said no availability up until the end of December! Contacted my local MB at 10am this morning & the automated system is terrible. Taken over 2 hours to reply and still nothing booked. This could take 2 mins using the old fashioned method of a PERSON
Hey @currys any chance of some help? You’ve sent me a dishwasher with massive damage to the door and your ‘customer service team’ are doing precious little to help other than suggest I contact the manufacturer. They appear to be unaware of the Consumer Rights Act 2015.
@henrywinter I’m fairly certain that, had Bournemouth not gone up the other end and scored, a penalty would have been given. Officials probably fearful of the backlash of disallowing a goal for the home team in favour of giving a 2nd one to Utd.
@Debenhams it shouldn’t be a surprise that your retail/delivery partner who failed to deliver an order I made (&paid for!) over a month ago has failed to do so again today even though I have already requested refund. Utterly farcical and still waiting 4 money back! #poorservice
@easyJet Also, according to your email, if I don’t get this info to you within 5 days, you’ll cancel my claim and I’ll have to start all over again @UK_CAA how can this be allowed to happen?
@easyJet 2 months after being denied boarding & having to get 3 flights to get a family of 4 home due to overbooking & 3 attempts at completing the online compensation claim form & I’m still being asked for additional information to process my claim. Awful service! @laurapurkess
@easyJet Hi, I’ve seen your DM… what security reasons do you need email booking confirmation? Here’s a pic of some of the info you already have - plus my passenger name details/email address/contact number. If you can’t clarify whether I was on that flight, what is the point of it all?
@easyJet Hi, I’m happy to send more info to you. Can you explain why you need this over and above all the info already provided on the claim form? Surely you can see the passenger names booked on the flight reference and booking reference already provided? @laurapurkess
Hi! Little job update 🚨 V excited to say I've taken up the post of Consumer Features Editor at @TheSun (still consumer champion also) where I'm managing exclusive personal finance stories, features & investigations for the website & paper😊
@SkyHelpTeam yet another postponed appointment to look at why my internet is so slow and unreliable - recent test results below. Is there any point rescheduling if it’s likely to be cancelled again?
probably should have thought to post this sooner, but last Friday I was on Jeremy Vine on @BBCRadio2 chatting about interest on student loans and my own snowballing student debt @ around 29mins in - great this issue has been getting attention https://t.co/K954Nsiwqd
It’s on your website as available in my local store…
Can you advise now why you cancelled my original order despite having the item in stock (at 20%+ more than I originally ordered)?
@beds82@Homebase_uk@laurapurkess Hello, we are sorry that we do not have the stock for the item you ordered. Unfortunately we cannot advise further on Google Search results.
@Homebase_uk very disappointed to have my order cancelled due to the the item being ‘out of stock’… however, it seems entirely possible to still order it online at 20% more than what I had originally paid! @laurapurkess are there no consumer rights to protect against this?
@Debenhams hi, can you help with an order placed last Tuesday that now appears to be showing as aiming for delivery 3 years in the past. There is now no way to track live delivery either.