@Argos_Online I’m waiting until Friday when I can fill out a Trading Standards report unless you give me a satisfactory solution before then. Regards! #Argos#CustomerService
Ok so it’s simple, I would like my account closed and the box left where it is due to misinformation before installation and no prior knowledge this would happen. I have rung numerous times and this simple request is stressing me out as I keep being bombarded with sales talk
@beeleiba Hi there, we on't have DM's enabled for security reasons. Can you expand on the issues you have been having? Let us know so we can either help or direct you to where you need to go. Many thanks. KF
Fed up with the circus that is @virginmedia on the phone again and told there is no complaints department. Do you enjoy winding folk up? I’m beginning to think so!
@beeleiba We're sorry to hear of this delay with handling your complaint, beeleiba. Visit our complaints code of practice https://t.co/djbN5VyN4e for more info on our process of resolving customer cases like the one you've raised. Do you see any updates here https://t.co/zhL6XKxMtB ? ^AG
@virginmedia your complaints department is rubbish to non existent, 48 hours acknowledgement, I’ve been waiting over a week and nothing! glad I’m bailing before it’s too late!
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We're aware some customers are still having issues using our app today. If you're affected, you might have issues logging in, approving online card payments and navigating the app. We're working to fix this as soon as we can. See more:https://t.co/PWXRhzHMlE