Becki

[Becki @beingbecki_]

@VodafoneUK my broadband was down in August and I was told I’d receive compensation. I’ve been told multiple different timescales for this - the last time I spoke to the team I was told it would be on my next bill - what a surprise…just received my bill and there’s no sign of it

[Becki @beingbecki_]

If @youfibre come to my door one more time I’m going to lose it, it’s bordering on harassment at this point - I did initially want to change to you but the pushy sales tactics have put me completely off

[Becki @beingbecki_]

@LNER hey, I’ve got an upgrade with Seatfrog tomorrow - does this also give access into the lounge?

[Becki @beingbecki_]

Now on week 7 of no hot water thanks to @YorkshireWater and a neighbouring property with no indication of if/when somebody is going to take ownership and fix it. Personal highlight was having to trek out in the snow yesterday to my parents just so I could shower 👍🏽

[Becki @beingbecki_]

@CrossCountryUK That’s great, thank you for the quick reply!

[Becki @beingbecki_]

@CrossCountryUK Hi, I was due to travel on the 16.23 WKF to CNM service which was cancelled, along with the two following services. I get these things happen and understand I can do delay repay - however, I had used Seatfrog to pay for an upgrade. Does this get refunded too?

[Becki @beingbecki_]

Second day in a row the 140 just hasn’t turned up at Cas bus station despite saying it was due and showing on the map to be on its way beforehand. How does it just disappear? @arrivayorkshire

[Becki @beingbecki_]

@McDonaldsUK any thoughts on this?

[Becki @beingbecki_]

@McDonaldsUK does this look “big & cheesy” to you? Got this delivered so I can’t even exchange it.

[Becki @beingbecki_]

@northernassist any reason the 09.50 Castleford to Leeds left 4 mins early today? Now I have an hours wait for the next one

[Becki @beingbecki_]

@MartinSLewis Not been able to see my usage since the middle of Feb with my so called smart meter, with the upcoming price increases it’s extremely frustrating and worrying to not know my usage. Keep seeing them saying it’s being sorted as a priority but seems slow to me @BritishGasHelp

[Becki @beingbecki_]

@virginmedia My contract has ended and the price now is extortionate, I queried how much difference it would be cancelling the tv off as I don’t use it and it only reduced by a few pound. £51 for broadband is a joke

[Becki @beingbecki_]

@virginmedia Hi, is the only way to cancel my broadband and tv to call up? It feels extremely time consuming for something so simple

[Becki @beingbecki_]

@virginmedia Yeah I’d still like to be able to cancel easily

[Becki @beingbecki_]

@CrossCountryUK That train with the rail replacement though has been advertised all week? Bit annoying when we kept getting told that the services would be announced for Sunday. cheers for such great service

[Becki @beingbecki_]

@CrossCountryUK any plans to release the Bristol to leeds tickets for this Sunday? I’m supposed to be away Thursday to Sunday but I can’t book my travel! Every other train operator can offer weeks in advance so I don’t see why you’re finding it so difficult!

[Becki @beingbecki_]

@CrossCountryUK The train is usually direct and doesn’t go to Gloucester and Worcestershire Parkway? Is the direct train not running despite me being advised that it would be

[Becki @beingbecki_]

@CrossCountryUK Is there any news on the Bristol to Leeds service on Sunday? Still struggling to find any trains

[Becki @beingbecki_]

@CrossCountryUK Great, now I’ve gone to book an open return which I was seeing at £83 yesterday for the train I wanted with my rail card and it’s now sold out. I can now leave early and pay over £170 or be 4 hours late

[Becki @beingbecki_]

@CrossCountryUK HOPEFULLY? this is after being told it would be released over the weekend. It’s now Tuesday and I need to be able to book my travel for Thursday to Sunday, this is ridiculous. Can you guarantee that there will actually be trains running on Sunday?