@_KenyaPowerDM_ Your team inspected the transformer outside Ringsview Apartments, along Ring Rd Kileleshwa, at about 6.15pm and then left after stating that power will be restored “soon”. You would serve us better by being honest so that we can better plan our evenings and the day tomorrow.
@KenyaPower_Care No Power at acc number 43777952 since 2am today. Complaint reference numbers 15013905 and 15014035 have yet to be acknowledged or resolved. When should we expect to be reconnected?
@KenyaPower_Care Issue not resolved. There’s a massive and dangerous voltage overload here PROBABLY caused by a faulty neutral connection. You’re now endangering our lives and livelihoods.
@KenyaPower_Care bulbs exploding, electronics burning, and cutouts tripping at acc no 43777952 in Kileleshwa. Please assist before something somewhere catches fire.
@_Zuku__WeCare_0 Safaricom 4G is faster than your fibre link! Your internet speeds at acc no 104620 are very slow, ranging btwn 10-12Mbps vs the 50Mbps I pay for!
@KenyaPower_Care Many hours later and this statement is still a lie for residents along Ring Road Kileleshwa too. But, I’m sure you highly regret any inconvenience you have caused. Kenyans Please Love our Candles indeed
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@StanbicKE I have a beef with the so-called “executive banker” at Westgate branch. If you care about how your customers are treated, you’ll ask me for more details…
@Zuku_WeCare@ZukuOfficial The same drivel that your customer care team stated to me over the phone at around 8.30am this morning...for an outage that occurred last night! Tell us the truth so that we may make alternative plans.