Ben Cyriac Mathew

[Rohit Chaudhry @ChaudhryRohit5]

I wish to highlight an unresting #covid-19 vaccination experience.
My parents got their first #vaccine jab on 12th March at the government hospital in Palwal (Haryana).
@MoHFW_INDIA
1. It took the hospital authorities 10 days and several hospital visits...(continued thread)

[Ben Cyriac Mathew @bencmathew]

@makemytrip @makemytripcare :
Feeling cheated! GoAir cancels onward flight;MMT removes cash back benefit for return flight too. Well played!

[Ben Cyriac Mathew @bencmathew]

Elizabeth Warren Proposes Breaking Up Tech Giants Like Amazon and Facebook https://t.co/kUZPT2ZoBf

[Ben Cyriac Mathew @bencmathew]

@Uber_Support Can you please let me know what the status is?? How can you ignore a customer’s concern for over 2 weeks now. Worst customer experience!

[Ben Cyriac Mathew @bencmathew]

@Uber_Support
Been locked out of my account for 2 weeks. No one from the customer care replies. Help!!

[Ben Cyriac Mathew @bencmathew]

@Uber_Support How will I be able to see it in the help section of the App when I can’t login in the first place??

[Ben Cyriac Mathew @bencmathew]

@Uber_Support Why is this issue taking so much time? Is it such a difficult thing to resolve an account deactivation case?? Thoroughly disappointed.

[Ben Cyriac Mathew @bencmathew]

@Uber_Support Please expedite it! No team has got in touch with me at all.. i don’t believe the company is taking any concrete steps to resolve my issue.

[Ben Cyriac Mathew @bencmathew]

@Uber_Support It has been over 3 days now.. please resolve it at the earliest. I am a daily user and hence it is causing me a lot of inconvenience.

[Ben Cyriac Mathew @bencmathew]

@UberINSupport
Been locked out of my account for 2 weeks. No one from the customer care replies. Help!!

[Ben Cyriac Mathew @bencmathew]

@UberINSupport
Hi, I’m a daily Uber user for the last year. My account got blocked all of a sudden! Pls help urgently!!!

[Ben Cyriac Mathew @bencmathew]

@JabongIndia
3 complaints, 4 phone calls over 3 weeks.. Jabong still doesn’t collect my return order. Well done Customer care/ logistics!

[Ben Cyriac Mathew @bencmathew]

@HathwayBrdband
Worst user experience. First of 3 months pack wasted by poor/no signal. Plus least bothered customer care. #HathwayMumbai

[US Open Tennis @usopen]

We've got our contender for point of the match so far:

Exceptional rally between Nadal and Del Potro!

#USOpen

[Ben Cyriac Mathew @bencmathew]

@UberINSupport I just confirmed the same. Thanks a lot.

[Ben Cyriac Mathew @bencmathew]

@UberINSupport I have replied.. it has been over 6 hours now. No reply yet. Please understand that this is very urgent.

[Ben Cyriac Mathew @bencmathew]

@UberINSupport I have communicated to this handle over DM. By when can I expect a reply? Appreciate a bit more pro activeness.

[Ben Cyriac Mathew @bencmathew]

@UberINSupport Sure

[Ben Cyriac Mathew @bencmathew]

@UberINSupport
Been locked out of my account for 2 weeks. No one from the customer care replies. Help!! Email Id- [email protected]

[Ben Cyriac Mathew @bencmathew]

@TataSky I hope the delivery team is on the same page too. They weren't (earlier) despite the customer service team promising the same.