Alex Lay

[Alex Lay @berryshake51]

@Ofstednews I wanted to let you know that we are very impressed with the home learning my child's school are providing and I am grateful for all the hard work by all staff at his school. Amazing job @sterfwindsor

[Alex Lay @berryshake51]

@Ofstednews My son's school is doing an amazing job with the work and support they are providing for home learning. Thank you @TWBS

[Alex Lay @berryshake51]

Just watched the bin men put all of our rubbish into the back of one truck. That's food waste, garden waste, recycling and general rubbish. Including our bag of batteries!!! Shocking @RBWM

[Alex Lay @berryshake51]

@frostatwork What is the name of those tall purple flowered plant? A local house has used them like a bush at the front of their house and it looks amazing.

[Alex Lay @berryshake51]

@julietchelsea71 @TimDaily14 @Flight_Refunds @TUIUK Yes money back for me too, I didn't take them to the small claims but wrote a formal letter which I got from tweeter to say we would be progressing legal action and then money returned within 3 days

[Alex Lay @berryshake51]

@RubyTho93126265 @JadeBloas @Flight_Refunds @TUIUK @TUIGroup @TUIUKPR I have had my money back, we wrote the threatened legal action and it appeared in our account

[Alex Lay @berryshake51]

@AudreyMottishaw @Flight_Refunds We have had ours refunded today, they agreed to a cash refund on the 23rd march and we have only just got our money (due to fly the 2nd April). In the end we threated legal action but this seemed to encourage them to pay. We would have take them to the small claims court

[Alex Lay @berryshake51]

@Mrdselway @TUIUK The template was taken from @kbp12345 it's shared on his tweets if you look, I think others have had success with it too. So thank you @kbp12345

[Alex Lay @berryshake51]

At last our money in full has been returned from @TUIUK into our account. It's taken 8 weeks but official letter with threat of legal action to start next week has made the money appear. We will never ever use your company due. My issue most is with the lies that you have told!

[Alex Lay @berryshake51]

@ScottyNUFC87 @Flight_Refunds I have just had my money back from a holiday cancelled on the 23rd march and due to fly on the 2nd April. We have been lied too loads from them and in the end we wrote informing them that we would be taking legal action if no money by next week.

[Alex Lay @berryshake51]

Another day passes and @TUIUK seem unable to refund our 7k holiday which they cancelled and agreed to refund within 4 weeks on the 23rd March. Stop using UK public as a bank and pay us back 😠

[Alex Lay @berryshake51]

@dyleeee @TUIUK Same here, once you get through someone lies and tells you the refund will be there by the end of the week and it never is. This is why calls are so high as they never refund. Our hols 2nd April still no 7k back. @TUIUK stop using us as your bank!

[Alex Lay @berryshake51]

@ZDockerill @MartinSLewis @TUIUK I'm the same holiday cancelled 23rd march refund promised in writing by the 23rd April yet nothing! I call up and we are lied too with new dates yet still no money. Can't do charge back as we paid by direct debit. I think we will be taking them to the small claims court now

[Alex Lay @berryshake51]

@Garyp25 @Flight_Refunds @TUIUK Also considering legal action, currently holding 7k of our money for a holiday on the 2nd April. We are thinking small claims court? What are you thinking?

[Alex Lay @berryshake51]

@Beppi61025860 @Flight_Refunds @TUIUK Same here cancelled 23rd march and nothing yet others going after us have been refunded 🤔

[Alex Lay @berryshake51]

@Smithy_714 @Flight_Refunds @TUIUK Really which bank? I'm with first direct and they said they can't get the money back as our payments were set up as direct debit payments not a payment from a direct debit card which is different

[Alex Lay @berryshake51]

Surprise surprise no refund from @TUIUK this will now be the 3rd time you have said that 100% money will be back in our account and guess what no money again!!! Refund agreed and placed in writing on the 23rd march and still no money!!!!!!!!! We will never ever use you again 😡

[Alex Lay @berryshake51]

@klstudio_ Carrots

[Alex Lay @berryshake51]

@Smithy_714 @Flight_Refunds @TUIUK Unfortunately we paid by direct debit and so have no way of doing a section 75.