@British_Airways after all that time on hold and unknowingly racking up huge phone charges, I didn’t even get to speak to anyone and had to hang up. How can you charge for absolutely zero service or reward, when there is literally no other option to complete a transaction?
@British_Airways please can you advise how I can claim compensation for the £59.91 phone charges I received when on hold trying to book an infant seat - a service that cannot be done online? I would have ended up paying your company more money, instead I have just been ripped off
@British_Airways it is not the customers’ fault you cannot provide adequate service - we should not be penalised simply for trying to contact you. I am absolutely appalled that you would treat anyone this way, let alone loyal customers of your so-called ‘Executive Club’.
@Airbnb_uk my account has been hacked and my email / phone number changed so I can’t log in. A stay has been fraudulently charged to my PayPal meaning my finances are compromised. How can I speak to someone to resolve this urgently? #airbnb#hacked#unsafe