Rebecca Binks

Top banana in the shock department.

[Rebecca Binks @binksyyyy]

@sainsburys hi, you have a lot of stock discrepancies between your website, app and in store. The app doesn't show the item at all, I can see it on the website but it says out of stock, but I've just been in store and it's there. Please can you resolve this?

[Rebecca Binks @binksyyyy]

@HiveHelper how do I get a reply please? No one is replying to my emails anymore and no one has replied to my DMs either.

[Rebecca Binks @binksyyyy]

@Tesco I’ve accidentally placed an order to be delivered to my old address. I need to cancel this please. Is there any way to do this online rather than calling?

[Rebecca Binks @binksyyyy]

@sainsburys have you changed the recipe or is there a problem with this batch? We normally buy this with no problems but the one we've bought today is inedible. It's so sour.

[Rebecca Binks @binksyyyy]

@sainsburys how do I get a response please? I'm still experiencing the issue and still no one has replied to me.

[Rebecca Binks @binksyyyy]

@sainsburys could you reply to my post please? I'm just getting spam bots posing as yourselves replying to it.

[Rebecca Binks @binksyyyy]

@sainsburys something seems to be glitching on the app. I'm trying to book a delivery slot but it tells me I need to log in but on the log in screen it shows me as logged in. But I can't book the slot as it says I'm not logged in. When will this be resolved?

[Rebecca Binks @binksyyyy]

@ElectricityNW trying to report a power cut online. It says it can't find my address even though I've selected it from the drop down. Calling isn't an option. Please can you advise?

[Rebecca Binks @binksyyyy]

@sainsburys I've had more meat delivered on my online shop that has gone off before it's use by date and I've had to throw out. Please can you advise?

[Rebecca Binks @binksyyyy]

@sainsburys hi, where can I raise a product quality issue please?

[Rebecca Binks @binksyyyy]

@StagecoachCNL I can't plan any routes on the new journey planner. I just get this message no mater what times or stops I choose. Please can you advise?

[Rebecca Binks @binksyyyy]

@citizensinfo I did that but there was no answer with a long wait time holding message and I didn't have time to wait on hold that long. Is there an email address that's responsive I can use?

[Rebecca Binks @binksyyyy]

@citizensinfo Hi, I'm trying to get in touch from the UK but can't get through on the phone and no reply to my emails. How do I get in touch please?

[Rebecca Binks @binksyyyy]

@HiveHomeUK customer service is absolutely appalling. I’ll never purchase another Hive product again.

[Rebecca Binks @binksyyyy]

@SkyHelpTeam any update?

[Rebecca Binks @binksyyyy]

@SkyHelpTeam I can’t make or receive any calls despite having full signal and no outages being reported on your website. I see I’m not the only one with this issue. Please can you advise?

[Rebecca Binks @binksyyyy]

@sainsburys @sainsburys I’ve already tried all of that

[Rebecca Binks @binksyyyy]

@sainsburys I’m still having issues doing my online food shop. This has been going on for months now. You told me to try a different device but still having the issues and in fact other different issues on different devices. How can this be resolved please?

[Rebecca Binks @binksyyyy]

@sainsburys I’m trying to submit an online order refund request but it’s saying my order number isn’t eligible for online order refunds. Why would that be and how can I get this processed?

[Rebecca Binks @binksyyyy]

@sainsburys your website has been slow and glitchy when I'm trying to do my online shop for weeks now. I've cleared cookies and cache and done a hard refresh and still no better. It's only your website I'm having issues with. Please can you advise?