@NationalExtz No I've been told have to wait 15 working days! All I need is written confirmation two coaches were LATE resulting in me missing my flight!
What an absolute disgrace we missed our flight thanks to coach not arriving at Heathrow to Gatwick 1 and half hours late! Customer service non existent complaint been ignored.always been full of praise for your service over 30 years! But you failed badly sunday
@nationalexpress
#Greg@OctopusEnergy
Please Please message me I am loosing my mind with customer service! Despite showing bank proof you have taken 2 payments in August cs are still in denial #fuming
@g__j@OctopusEnergy Thank you, I have received a call from Chris to investigate this mystery refund! So many mistakes so my stress level through the roof
Please please do some training with staff, Once again I have been overcharged despite 4 emails to different people its like banging my head against a brick wall # Greg Jackson
@OctopusEnergy
@coopuk # freezing in store Wimborne [sf] Dorset I understand heating been broken for many weeks now not only unacceptable for customers wholly unacceptable for staff to work in freezing conditions it's warmer outside #