Binson Jose

Enjoying Fatherhood

[Binson Jose @bnsnjse]

@OnePlus_IN @oneplus

[Binson Jose @bnsnjse]

@OnePlus_IN Persistent Backlit Camera Bug in OnePlus Devices – Still Unfixed!

Bug reported several times, made post on Oneplus community app
Contacted customer care thrice
No solutions yet

Reference id 25111974 for complaint

This bug fixed in 1+15

[Binson Jose @bnsnjse]

@Vignesh42363013 Call 1915 and register complaint

[Binson Jose @bnsnjse]

Got a green line on my S23 after the March update. This issue is present in S23 models after software updates. After calling customer care, they said there is no official announcement for free screen replacement for the software update issue.

[Binson Jose @bnsnjse]

@SrerjuSrerju1 1915 ilek vilikuka national consumer Helpline number aanu

[Binson Jose @bnsnjse]

https://t.co/CT0IbLgMUI

[Binson Jose @bnsnjse]

Update on the S23 green line issue. After eight days, I received a resolution only because of my complaint to the National Consumer Helpline (1915).

[Binson Jose @bnsnjse]

Filed Complaint against Samsung with National Consumer Helpline

[Binson Jose @bnsnjse]

https://t.co/CT0IbLgMUI

[Binson Jose @bnsnjse]

Update on the S23 green line issue. After eight days, I received a resolution only because of my complaint to the National Consumer Helpline (1915).

[Binson Jose @bnsnjse]

Update on the S23 green line issue. After eight days, I received a resolution only because of my complaint to the National Consumer Helpline (1915).

[Binson Jose @bnsnjse]

@goblinxalgo999 @SamsungMobile @Samsung1721 @SamsungIndia Goto service centre get job sheet mail Samsung then they will call or call in their customer care number.
If they refuse complaint in 1915 ( National Consumer Helpline )
Then they will call you and will get approval for free screen replacement.

[Binson Jose @bnsnjse]

@SamsungMobile @SamsungIndia @geekyranjit

[Binson Jose @bnsnjse]

@tomvercetti1951 @SamsungMobile @Samsung1721 @SamsungIndia @geekyranjit

[Sreeram P @sreeramp96]

@bnsnjse @SamsungMobile @Samsung1721 Hey @SamsungIndia,@SamsungMobile I also got a pink line on my S23 yesterday. Didn’t drop it or anything—it’s clearly hardware defect. If it's not the user's fault, why are we being asked to pay for screen replacements? This isn't fair at all.

[Binson Jose @bnsnjse]

@geekyranjit @SamsungIndia @SamsungMobile

[Binson Jose @bnsnjse]

@SamsungMobile https://t.co/PbA3408iz4

[Binson Jose @bnsnjse]

@SamsungMobile Very bad behavior from Samsung. Even after submitting a job sheet showing no physical damage (no scratches or dents), they are denying a free screen replacement due to a software update. Customer care says I need to pay for the display.

[Binson Jose @bnsnjse]

@SamsungMobile https://t.co/PbA3408iz4

[Binson Jose @bnsnjse]

@SamsungMobile Very bad behavior from Samsung. Even after submitting a job sheet showing no physical damage (no scratches or dents), they are denying a free screen replacement due to a software update. Customer care says I need to pay for the display.

[Binson Jose @bnsnjse]

@SamsungMobile Very bad behavior from Samsung. Even after submitting a job sheet showing no physical damage (no scratches or dents), they are denying a free screen replacement due to a software update. Customer care says I need to pay for the display.

[Binson Jose @bnsnjse]

@AnupM_07 @SamsungMobile @Samsung1721 Sure

[Binson Jose @bnsnjse]

@AnupM_07 @SamsungMobile @Samsung1721 Already did

[Binson Jose @bnsnjse]

Smart Tutor Customer Care Executive call summary