Richard Smith

Tall, funny-looking Yorkshireman. Bit of a nerd. Love my wife, my kids, technology & the English language.

[Richard Smith @boyrik]

@currys Tried that @currys - you have made it plain you don't give a sh*t! 🤬

[Richard Smith @boyrik]

Many other major retailers offer an extended returns window at this time of year, but not @currys 🚫 They continue to trot out the tried and tested '30 days or we don't care' model that's so infuriating for customers, it's laughable. Keep up the good work guys 🤬

[Richard Smith @boyrik]

@currys A replacement screen is a £150+ job on the damaged TV you sent me, if it can be repaired at all. I just can't see the point of you quibbling when all I'm asking for is a replacement. It's ludicrously bureaucratic and only succeeds in p#ssing off loyal customers like me 😖

[Richard Smith @boyrik]

Nice one Grinchy @currys 6 days until Christmas, the damaged TV you sent me was a gift. I will explain to my son about your inflexible 30 days return policy when he has nothing to open on Christmas Day. I'll send you pictures of his crying face on the 25th. Merry Christmas.

[Richard Smith @boyrik]

Last time I ever use @currys. Let that be a lesson to you all. Check your purchases straight away when you buy from them online. If the item's damaged and it's after the 30 days policy, they are not interested. Unbelievably poor customer service at this time of year.

[Richard Smith @boyrik]

@currys This was @currys response. Horrendously bad customer service: "...according to the return policy, if the item is damaged or faulty, you can return it within 30 days. However, this has been more than 30 working days, outside of the return policy. Please call 0344 561 1234 🤦‍♀️

[Richard Smith @boyrik]

@currys Unimpressed with the support offered by your Hull Junction team today when trying to return a TV delivered damaged. The TV is outside your 28 days policy (by 5 days). Told to ring a number. Waited on hold for 20+ mins. Offered a repair, but no replacement. Shocking

[Richard Smith @boyrik]

@currys Thanks. I've just done that. A swift resolution would be appreciated since the item was intended as a Christmas gift.

[Richard Smith @boyrik]

@ukpetrolprices @SkyNews Every time this is mentioned I think of the Petrolprices app, which already has this info and it's FREE! Just invest in that and problem solved 🤯 Still, that's not the governmental way is it? Why buy one system that works, when you can create your own shit system that doesn't.

[Richard Smith @boyrik]

@Jee_vuh Piranha 3DD 🐟

[Richard Smith @boyrik]

@easyJet esacpe?! Tsk tsk 🤭

[Richard Smith @boyrik]

@ODEONCinemas I've got tickets booked for Venom tonight, but just realised it's a 15 certificate not a 12A and my kids are too young. How can I get a refund?

[Richard Smith @boyrik]

@KCOMhome Nothing in Hessle since 3.20pm 😔

[Richard Smith @boyrik]

@avroenergy Thanks, I've just messaged you with details.

[Richard Smith @boyrik]

What's going on with you at the moment @avroenergy? Tried to email you (3 times - no replies) & phoned twice yesterday only for a robot lady to tell me there were no operators available. You've issued my final bill, but have not refunded my account balance within 10 days 😞

[Richard Smith @boyrik]

Yo ho @sainsburys! Do you have any plans to introduce EV chargers at your store or fuel station in Hessle at some point? (Just so you know, @AldiUK already has FOUR at their store!)

[Richard Smith @boyrik]

Seemingly @SpotifyUK are under the impression that they are the only streaming service by raising their prices for no valid reason. Well, they don't have me as a customer any more. Saying hello to @AmazonMusicUK instead. 3 months free and they're cheaper for me

[Richard Smith @boyrik]

Hey, @BrewDog - love your beers, hate whatever this is supposed to be 🤐

[Richard Smith @boyrik]

Hi @HalifaxBank - I'm looking to open an Expresscash account for my 11 year old, but it says I'd have to visit you in branch to do that. The only branch near me is open 9.30-3.30 only on weekdays, when they will be at school. Do they have to be with me?

[Richard Smith @boyrik]

@siartuk Wow!