Bill Patterson

EVP Corporate Strategy, Salesforce. Proud husband & Dad. Tweets are my own.

[Bill Patterson @bpatter]

It has long been our dream to make @SalesCloud a platform that helps every sales professional Learn while they Earn. First, we added Sales Enablement, and this week, we signed the definitive agreement to acquire Spiff, a leader in incentive compensation and commission management systems. Congratulations @karkhanis and the entire team for bringing this vision to life.

https://t.co/pMOfzE8KNn

[Salesforce @salesforce]

✨New: Unlimited Edition+ for Sales, Service, and Industries. Consolidate your tech stack with cloud packages built for the AI era: https://t.co/LWSEGhgEib #SalesforceTour

[Bill Patterson @bpatter]

This needs to change.

[Bill Patterson @bpatter]

I’m excited to share that @salesforce has closed its acquisition of @AirkitAI. We believe that the future of customer engagement will be powered by a new set of AI-driven customer experiences. We are excited to bring @adamtevans and the Airkit team back to Salesforce and welcome them to the @ServiceCloud family!

https://t.co/JEwl7tYxFv

[Bill Patterson @bpatter]

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[Adam Evans @adamtevans]

I’m excited to announce https://t.co/sKg6epwwgC has signed a definitive agreement to be acquired by  @Salesforce - @sehikian and I couldn’t be more proud of the Airkit team - thank you to all of our customers, partners and supporters! https://t.co/PwYBkmLf9p

[Bill Patterson @bpatter]

Today, @Salesforce signed a definitive agreement to acquire @AirkitAI. We believe that the future of customer engagement will be powered by a new set of AI-driven customer experiences.

We are excited to bring @adamtevans and the Airkit team back to @salesforce and welcome them to the @ServiceCloud family. Their track record of Innovation and Customer Success will do amazing things for our customers. ❤️

https://t.co/JEwl7tYxFv

[Bill Patterson @bpatter]

My ❤️ is full after an amazing #DF23.

Thank you to our customers, our partners, our employees, and our community for an amazing event.

We are better, together.

[Bill Patterson @bpatter]

Calling all Trailblazers! #DF23 is coming. Register on Salesforce+ today: https://t.co/RNu2xbUAdU https://t.co/uNtGGxmX4N

[Agentforce Service @ServiceCloud]

The future of field service is powered by Data + AI + CRM + Trust.

Join the field service keynote and learn how the #1 AI platform for field service empowers your team, streamlines operations, and delivers service excellence.

Add it to your agenda: https://t.co/pqdpxTLPAb

[Bill Patterson @bpatter]

@Salesforce’s Service GPT is now GA!
Backed by Trusted AI, it helps @ServiceCloud + Field service teams increase efficiency, reduce costs, and grow lifetime value through personalized engagement.

Product and pricing details can be found at https://t.co/TpPDOnyP0K

[Bill Patterson @bpatter]

Following one of the craziest March Madness in history, April Absurdity had Don Lemon, Tucker Carlson, Jeff Shell, Aaron Rodgers, Alissa Heinerscheid, Daniel Blake all exiting their respective stages today. My bracket is busted (again).

[Bill Patterson @bpatter]

Tales from @SFBART: a man just violently tore up $1 bills and exited the train at West Oakland. Car full of passengers very confused.

Anybody have scotch tape?

[ESPN @espn]

Today, we celebrate Herb Carnegie and Willie O'Ree 👏🏒

Two Hockey Hall of Famers who helped change the game forever. #BlackHistoryAlways

[Bill Patterson @bpatter]

This year's company kickoff was a MasterClass in using the V2MOM to align, inspire, prioritize, and perform. Forget what you read online; our Ohana has never been stronger.

https://t.co/9zu95IFtif

[Bill Patterson @bpatter]

Generative AI brings a seminal shift in driving new user productivity and maximizing business outcomes for Sales, Service, Marketing, and Commerce teams. And it has to be implemented responsibly. #EinsteinGPT does both.
Excited to debut this at #tdx23.

[Marc Benioff @Benioff]

CRM just got a whole lot smarter with the new Salesforce EinsteinGPT! No more boring reports, now it'll write them for you with jokes included. #EinsteinGPT #tdx23 🤖💻😂

[Bill Patterson @bpatter]

The race to scale this begins in 3️⃣, 2️⃣, 1️⃣… https://t.co/srC0e37RDU

[Bill Patterson @bpatter]

Try as I might, I struggle to understand “offsides” in ⚽️ …
Clearly they just need blue lines.

[Bill Patterson @bpatter]

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