@richardbranson 90+mins trying to buy VBB. Support can't answer v simple q (AV. cost/24m). Comms hostile / rude in chat. No access to cust. service or complaints. Brief search = huge numbers of disappointed. Vmedia dont engage online plats. Too Rich to care? Bad business strat :/
@virginmedia I did communicate with the team and they were unhelpful and actually rude. The process also wasted 2 hrs of my time. I wish to report the incident
@virginmedia trying to buy your broad band and can't even get a straight answer from online team. No email? Online support unhelpful and offensive - how do I report?
@DIANColombia ongoing (6 months) issues with vehicle export. I have left the country. Bike has left the country. All paperwork completed correctly at exit and subsequently resubmitted by email as additional proof. You are still emailing me for proof of export ๐คท please stop ๐
@DIANColombia Support from your representatives Milton Rodrigo Palacios and Jesus Eduardo Arevalo Benavides not successful - still receiving daily notice my vehicle has not been exported. It has. Asking @HodgsonGeorge to offer advice / support. This has been a problem for far too long.
@DIANColombia I am receiving daily notifications my TIP has expired. I departed Colombia months ago, filed all paperwork appropriately. Now in Portugal with my motorcycle. Trying to communicate via email addresses supplied but all communication is bouncing back. Please help?
@DIANColombia Information from Ipiales address makes no sense to me. Does not explain what is required from me. Linked information is unclear (attached image).
Questions from me are simple. Please help resolve.
1) what is needed
2) where do I send it
@HodgsonGeorge am being hounded by Colombian govt. Re vehicle export apparently not executed. I have proof all completed appropriately. Supplied to @DIANColombia representatives yet I am still receiving daily chases by email. In process for over 5 months. Not acceptable. Pls help
@TalkTalk so disappointed with your #CustomerExperience - ages with nonsense bot chat, no straight answers from agent when I finally managed to talk to one... 2hrs plus on chat and still unresolved - how do we solve this? #broadband#internet
@HastingsDirect Thank you. Yes. But when I try to access account, password not recognised, reset password - 'oops' screen ๐ seem to be in a locked out loop ...
@TalkTalk received notice you were taking over shell / p.o. broadband. No information re charges etc. Imagine my surprise when my direct debit doubles...then my account email isn't recognised, I can't email you, the online bot is useless... Pls help...
@OctopusEnergy received notice you were taking over p.o. broadband. No information re charges etc. Imagine my surprise when my direct debit doubles...then my account email isn't recognised, I can't email you, the online bot is useless... Pls help ...