@bradfarmer Hello Brad. We are very sorry to hear you were sent an incomplete pair of shoes. We apologize for not properly inspecting your order prior to shipping. Please send us a direct message if you would like us to check the status of your return. Thank you.
@neimanmarcus your customer service is embarrassing. You shipped me one shoe (I paid for two), your customer service recharged me for the replacement immediately, and now I’m being told it’s going to be another two weeks before I get refunded.