Brett Brooks

iOS Dev. Trying to make a go of it as an indie developer. Trying even harder to be a designer. Also, CF L1 and CF Kids coach.

[Brett Brooks @brettbrooks]

@BlizzardCS @Warcraft @WarcraftDevs If you guys truely believe this latest patch was retail ready, how about giving players the option of pausing their subscription. Would be no problem if the game is stable and working.

[Brett Brooks @brettbrooks]

@Telstra Is the online support / chat on the website fried? It's cut me off three times now. Another price hike, the second in 10 months with $2-2.3 BILLON profit a year?

[Brett Brooks @brettbrooks]

@Westpac Yes, it's been captured but it really doesn't feel like Westpac care. I want my mum with dementia to remain independent and buy her own things form woolies etc with a tap card. We got rid of her credit card to stop the scam and online subscriptions, now we are back to square one.

[Brett Brooks @brettbrooks]

@Westpac removing handy cards is going to open kids and elderly people to online scams and subscriptions which were otherwise avoided with a handy card. New Zealand Westpac lets you disable online transactions but Australia Westpac doesn't. It's ridiculous.

[Brett Brooks @brettbrooks]

@Westpac Yes, I have and been told nothing can be done. So. safe way to pay for kids and older people now turns into an online purchase capable card with the only way to manage is to put a spending limit on. That's still a minimal amount each month that can be scammed online.

[Brett Brooks @brettbrooks]

@Westpac I've contacted and logged a compliant etc. It's been resolved as "thanks but we can't do anything".

[Brett Brooks @brettbrooks]

No actual humans, no actual member of the team. @1Password used to be a premier indie Mac app built with love and now it's a corporate powerhouse with generic apps built for all platforms and no support. So yeah they made my mind up about whether I resubscribe or not.

[Brett Brooks @brettbrooks]

@1Password sent me the email about price increases. It says "If you have any questions, please reach out to support by replying to this email" so I did. The reply I got back was a generic template response but ended with ..

[Brett Brooks @brettbrooks]

"If you have more questions, please reply to this email and a member of our team would be happy to help you further." So I did again and again got the same template generic response for the third time.

[Brett Brooks @brettbrooks]

@BlizzardCS Issues with housing, issues with UI element errors, issues with the event, and now log in issues. Is there a way I can pause my account so I don't have to keep paying until retail becomes retail again and isn't some beta buggy service?

[Brett Brooks @brettbrooks]

@kobo It’s not in spam, have contacted support and been told 1 hour then contacted them after 1.5 hours and just been told 24 hours. This is crazy. Kobos need a way to manually activate an account or at least let me use it out an account while I wait. 24 hours in 2025 is ridiculous.

[Brett Brooks @brettbrooks]

@kobo Is there an issue with your email server? My brand new Kobo is essentially a brick because I'm not getting the email to verify my account. Tried multiple browsers, tried multiple devices, Have asked for it to be resent. Coming up on 2 hours since I first tried to create it.

[Brett Brooks @brettbrooks]

Longer and longer and …… there was a bug that made the app not count off each day and instead chew through freezes. In app help requests and emails went unreplied and that was that. Still have no received a reply to my support requests. @duolingo

[Brett Brooks @brettbrooks]

Yep, thanks @duolingo. No support, no reply to my emails looking for assistance. Bye 1000+ streak and 4000+ gems.

[Brett Brooks @brettbrooks]

No reply to my support email and no mention from them after this tag so I guess I’m done with it. Shame really. @duolingo

[Brett Brooks @brettbrooks]

Pretty much done with @duolingo. 1128 day streak. Tired of exercises I do not counting towards daily streak and then freezes being used. Also the interruptions for it to play animations are just annoying when trying to get an exercise done quickly.

[Brett Brooks @brettbrooks]

Pretty much done with @duolingo. 1128 day streak. Tired of exercises I do not counting towards daily streak and then freezes being used. Also the interruptions for it to play animations are just annoying when trying to get an exercise done quickly.

[Brett Brooks @brettbrooks]

@1Password Why am I getting AI browser marketing emails from you?

[Brett Brooks @brettbrooks]

Another @Telstra plan price increase. For what?

Not getting any extra data, I still get multiple spam/scam calls every day to the point where I don’t bother answering my phone anymore, value for money just doesn’t feel like it’s there anymore.

They really don’t care though.

[Brett Brooks @brettbrooks]

@GoPro Is there an email support option?
Trying to coordinate phone support with the wildly inaccurate call back timings is basically impossible.