@CapitecBankSA No clue at all. Receive a request, respond, say all documents received, then send follow up saying documents no received. Do your employees have any idea of what they're doing? It seems not. Cannot even provide accurate information regarding estate late accounts.
@STANLIB Useless. More than a year to fail to provide information after repeated requests and communication. Do not invest with this pathetic company. Cannot even manage to provide required information after years of repeated requests. Failing upward, or just failing.
@AbsaSouthAfrica Absa WILL waste your time & airtime/FAIL to deliver the 'excellent service and excellent communication' they love to make so much noise about/put the phone down on you/take months to FAIL to resolve a complaint or issue/FAIL to allocate a premium payment.
@AbsaSouthAfrica Absa Insurance says they're committed to delivering excellent customer communication but won't answer a simple question via e-mail. Why?
@AbsaSouthAfrica Absa will lapse your policy & let you know 3 months later; accept your premium payments even with a 'lapsed' policy; cost you hundreds of rands in airtime while ignoring you & wasting hours of your time. Emails go unacknowleged, questions go unanswered.
@AbsaSouthAfrica Case C-45615889 was referred to a consultant on 22/11/2024. Since then no feedback or communication. Issue has been ongoing for 6 months. Policy lapsed for no reason other than incompetence on ABSA's part.
@AbsaSouthAfrica Absa client services, committed to wasting your time, failing to provide service or help clients resolve issues, keeping you waiting, wasting airtime and putting the phone down on clients. Continue to hold while we take your premium. Excellent service indeed.
@ADT Would be great if the accounts department gave a damn or was interested in actually assisting their customers instead of just wasting their time and money. Oh wait all ADT cares about is money and nothing else.