British Gas Help

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[British Gas Help @BritishGasHelp]

@robjshort68 Hi Rob, we'll be happy to take a look in to the In Home Display unit query for you, if you can please pop over a DM and include your full address, postal code and email. We can then take a peek at what has happened and chase this up if needed. Cheers, Ayden

[British Gas Help @BritishGasHelp]

@chris111972 Thanks for your reply Christopher. Just tap the message/envelope icon and search for British Gas, or head to our profile and select "Message". Thanks, Nazia

[British Gas Help @BritishGasHelp]

@danielrhamilton Hi 👋, you're through to Tansaim in Home Services. I'm sorry to hear this. We understand how frustrating it is to sign up and then have trouble booking the service you've paid for. Please DM us your details and, if possible, a screenshot, so we can look into this for you. 💙

[British Gas Help @BritishGasHelp]

@uriahsmith1 I'm sorry to hear that Uriah . Please send us a private message with your details, and we'll take a closer look to see how we can help

[British Gas Help @BritishGasHelp]

@ostschlampe @DANv4in @danielrhamilton Hi there. Can I please ask if you have an account with us and if you do require any assistance please do DM us the full address including postcode and phone number and we will be happy to assist. Thanks Jalpa :)

[British Gas Help @BritishGasHelp]

@MittArmstrong Good afternoon👋 Let us see about sorting that for you!

So we can do so please feel free to DM us your full name, address and email please and we can arrange for an engineer same day, if you have an emergency or are off supply call our Pay As You Go team on 0330 100 0303 ^James

[British Gas Help @BritishGasHelp]

@roytho01 @danielrhamilton Hi Dr Dave, I'm sorry to hear that's been your experience. We understand how frustrating repeated cancellations can be. If you'd like us to look into this, please send us a private message with your details and we'll be happy to help.

[British Gas Help @BritishGasHelp]

@robbiegoacher @danielrhamilton Hi Robbie, I'm sorry to hear about your experience. That doesn't sound right at all. If you'd like us to look into this further, please send us a private message with your details and we'll be happy to review it for you

[British Gas Help @BritishGasHelp]

@Prof_Quiteamess @acm2000 @danielrhamilton Hi, we're sorry you feel that way. We understand how frustrating poor service can be, and we're certainly not here to defend a bad experience. If something has gone wrong, please send us a private message with more details and we'll do our best to look into it and help

[British Gas Help @BritishGasHelp]

@JaKaski @danielrhamilton Hi Jay, I'm sorry to hear you feel that way. If there's a specific issue you're experiencing, please send us a private message with your account details and a brief overview of what's happened. We'll be happy to take a look and see how we can help

[British Gas Help @BritishGasHelp]

@jimwhite832 @paulstephens56 @BritishGas Hi Jim - if you can please send us a private message, we can take a look at your account and see if there's any update on your refund ^Caitlin

[British Gas Help @BritishGasHelp]

@LSW1957 @BritishGas Please DM your full name, address, postcode, and best contact number, and I'll check the available options for you. 😊

[British Gas Help @BritishGasHelp]

@LSW1957 @BritishGas Hi Lorraine, you're through to Farhana, one of the Solvers within HomeCare. I'm sorry you're disappointed that there aren't any earlier service appointments available. We're experiencing high demand due to breakdowns, but I'd be happy to help.

[British Gas Help @BritishGasHelp]

@gwat197 Could you please send me a direct message with your full address, postcode, and the best contact number to reach you on? Once I have those details, I'll review the account and come back to you with an update.

[British Gas Help @BritishGasHelp]

@gwat197 Hi Graham,

You’re through to Farhana, one of the Solvers within HomeCare.

I’m sorry to hear that you feel this way, and I can appreciate your frustration. I'd like to look into this for you and see how I can help.

[British Gas Help @BritishGasHelp]

@sweetolething @danielrhamilton @Oldwithnewbits Hi, we understand everyone has their own preferences when choosing who to use for servicing and repairs. If you're ever looking for help with your boiler or heating system, we're here to support you.

Thank you,
Faatimah 💙

[British Gas Help @BritishGasHelp]

@WendyLong1 @DANv4in @danielrhamilton Hi Wendy, I'm sorry to hear you've had to wait so long for your service appointment. We understand how frustrating delays can be and appreciate you sharing your experience. If you'd like us to look into this, please send us a DM with your details.

Thank you,
Faatimah 💙

[British Gas Help @BritishGasHelp]

@johnniepk @danielrhamilton Hi Johnniepk, I'm sorry to hear this. I understand why that would be frustrating. If you'd like us to look into what happened, please send us a DM with your details and we'll investigate.

Thank you,
Faatimah 💙

[British Gas Help @BritishGasHelp]

@hatetorycuts @danielrhamilton I'm very sorry to hear that Susan, and my condolences for the loss of your parents. While we can't change what happened, if you'd like to discuss your concerns further, please send us a DM and we'll help you.

Thank you,
Faatimah 💙