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@structube I called my store on Tuesday and asked if I could pay my remaining balance over the phone due to the virus and was told no despite most other retailers stores offering this option. Now all stores are closed and my delivery is April 1. How can we resolve this?
Got my order refunded on Twitter ๐ Now thatโs good UX and CX. Why canโt it be like that over the phone? Or maybe you need a chat box on your website for customer service ad well ๐คท๐ปโโ๏ธ
@IKEACanada I just spent 45 mins on hold to cancel a delivery order, was passed around from department to department and then hung up on. Is there a direct line I can call? I need to get this resolved ASAP.
@Ticketmaster how do we get a refund for the cancelled @thestrumbellas show? There has been no emails or communication at all. I didnโt even know the show was postponed until my mom told me ๐
@PinotsPalette the weather in Toronto is not safe to drive in and our party is coming from far away. I asked to be rescheduled and was told no, there is nothing that can be done. Do you feel good about stealing peopleโs money or forcing them to go out in dangerous weather?
@ShopifySupport Thank you! Just the way it was written was it very clear, still seems like itโs referring to some kind of project included as part of the apppication
@Shopify @ShopifyUX the UX intern application makes reference to a project upload but there is little context and I know that used to be in reference to a design challenge which is not mentioned at all. Can you provide any clarification? #Shopify
@instagram in your update I get blocked trying to switch to a creator account from a business account. Why do I need a phone number for a biz category? #fail#badux
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@TTChelps myself and many others have been waiting for a streetcar at King and Shaw for over 25 mins, every car that comes by is full. How do you plan to fix this issue as it happens almost every morning? #pilotfail
@AppleMusic Why was all my music deleted with the new iOS update? I have an Apple Music account and it keeps prompting me to sign in but I am already signed in. Whereโs my music? #pissed#ios11#AppleMusic