@rickygervais So sorry to hear of this news @rickygervais. We share in your sadness and send our condolences to all the loved her. Thank you for sharing Anti with us
@Fortnums has come through for us! Kudos to the VP of Customer Service who read my email to her and got her team engaged to resolve the “technical issues” with our order. Our order showed up at our door within 48 hrs after she got things moving. Thanks @Fortnums !
@Fortnums after another 2 consecutive days trying to reach your customer service team on ALL of your contact channels and sending a DM as you requested, we still are waiting to hear back from anyone!! #fortnumsfail
@Fortnums we placed our online Christmas order in October for delivery Dec 12. As of today, the order has not even left your warehouse. Is this the quality of customer service you strive for when you charge top monies for your products?! Totally unacceptable!!
@Fortnums We placed our online order for Christmas items in October and selected Dec 12 as the delivery date. As of today, the order has not even left your warehouse!! Is this the quality of service you provide when you charge top monies for your products?! Totally unacceptable!!